Customer Service Representative Jobs in Lynchburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Madison Heights, VA (8 miles from Lynchburg, VA)
- 5 hours ago
- Madison Heights, VA (8 miles from Lynchburg, VA)
- 5 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 450397 Address: USA-VA-Madison Heights-Rt 29 N Seminole Dr Store Code: Store 00199 Front End (7207225) Food Lion has been providing...
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
- Altavista, VA (15 miles from Lynchburg, VA)
- 1 day ago
- Altavista, VA (15 miles from Lynchburg, VA)
- 1 day ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
- Gladys, VA (15 miles from Lynchburg, VA)
- 2 days ago
- Gladys, VA (15 miles from Lynchburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Amherst, VA (18 miles from Lynchburg, VA)
- 2 days ago
- Amherst, VA (18 miles from Lynchburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hurt, VA (21 miles from Lynchburg, VA)
- 2 days ago
- Hurt, VA (21 miles from Lynchburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Rustburg, VA (7 miles from Lynchburg, VA)
- 2 days ago
- Rustburg, VA (7 miles from Lynchburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Forest, VA (8 miles from Lynchburg, VA)
- 4 days ago
- Forest, VA (8 miles from Lynchburg, VA)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 449624 Address: USA-VA-Forest-Route 221 And Graves Mill Store Code: Store 00657 Front End (7213655) Food Lion has been providing an...
Brokerage Registered Client Service Associate - Lynchburg, VA
- Lynchburg, VA
- 5 days ago
- Lynchburg, VA
- 5 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
- Forest, VA (8 miles from Lynchburg, VA)
- 6 days ago
- Forest, VA (8 miles from Lynchburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bedford, VA (20 miles from Lynchburg, VA)
- 6 days ago
- Bedford, VA (20 miles from Lynchburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Appomattox, VA (21 miles from Lynchburg, VA)
- 6 days ago
- Appomattox, VA (21 miles from Lynchburg, VA)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Madison Heights, VA (8 miles from Lynchburg, VA)
- 6 days ago
- Madison Heights, VA (8 miles from Lynchburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative,(Call Center) Lynchburg
- Lynchburg, VA
- 7 days ago
- Lynchburg, VA
- 7 days ago
Exciting news! Apple Federal Credit Union has expanded to Lynchburg, opening an on-site call center in the heart of Main Street to support our existing team in Northern Virginia. We’re on a...
Demographic Data for Lynchburg, VA
Moving to Lynchburg, VA? Find some basic demographic data about Lynchburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lynchburg, VA
Highest Education Level
Customer Service Representatives in Lynchburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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