Customer Service Representative Jobs in Lynchburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Manager, Claims Intake Customer Service
- Genworth Financial
- Lynchburg, VA
- 2 hours ago
- Lynchburg, VA
- 2 hours ago
The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs)....
In Person- Food Lion
- Forest, VA (8 miles from Lynchburg, VA)
- 1 day ago
- Forest, VA (8 miles from Lynchburg, VA)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 505081 Address: USA-VA-Forest-Route 221 And Graves Mill Store Code: Store 00657 Front End (7213655) Food Lion has been providing an...
In Person Part TimeCrew Member: Customer Service / Cashier
- Taco Bell
- Altavista, VA (15 miles from Lynchburg, VA)
- 4 days ago
- Altavista, VA (15 miles from Lynchburg, VA)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In Person- Taco Bell
- Bedford, VA (20 miles from Lynchburg, VA)
- 4 days ago
- Bedford, VA (20 miles from Lynchburg, VA)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Representative
- Shentel
- Appomattox, VA (21 miles from Lynchburg, VA)
- 6 days ago
- Appomattox, VA (21 miles from Lynchburg, VA)
- 6 days ago
Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business....
In PersonManager, Claims Customer Service
- Genworth Financial
- Lynchburg, VA
- 11 days ago
- Lynchburg, VA
- 11 days ago
In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences...
In Person- Food Lion
- Bedford, VA (20 miles from Lynchburg, VA)
- 11 days ago
- Bedford, VA (20 miles from Lynchburg, VA)
- 11 days ago
Search for more jobs FT Customer Service Leader Posting Date: 11/18/2025 Bedford, VA APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 210964 Address: USA-VA-Bedford-1515...
In PersonCustomer Service Representative
- Moore's Electrical & Mechanical
- Altavista, VA (15 miles from Lynchburg, VA)
- 13 days ago
- Altavista, VA (15 miles from Lynchburg, VA)
- 13 days ago
The Customer Service Representative is also responsible for creating work orders and submitting completed work orders to billing....
In PersonCustomer Service/Inventory Clerk
- Randstad
- Bedford, VA (20 miles from Lynchburg, VA)
- 13 days ago
- Bedford, VA (20 miles from Lynchburg, VA)
- 13 days ago
service representative: Contact customers via email and phone....
In PersonCustomer Service Associate - Earn Commissions Job
- Zips Car Wash
- Lynchburg, VA
- 20 days ago
- Lynchburg, VA
- 20 days ago
Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Associate Earn Commissions Job Lynchburg, VA
- Talentcare
- Lynchburg, VA
- 20 days ago
- Lynchburg, VA
- 20 days ago
Apply Now Why Youll Love This Job Do you love interacting with people and making someones day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonSoar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonWe currently have an excellent opportunity as a Customer Service Representative! This role is based at our facility in Lynchburg VA....
In PersonJob Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
In PersonCustomer Service Rep(08085) - 910 Main St
- Domino's
- Lynchburg, VA
- 30+ days ago
- Lynchburg, VA
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonDemographic Data for Lynchburg, VA
Moving to Lynchburg, VA? Find some basic demographic data about Lynchburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lynchburg, VA
Highest Education Level
Customer Service Representatives in Lynchburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »