Customer Service Representative Jobs in Jersey, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Coordinator
- Charlotte Hall, MD (23 miles from Jersey, VA)
- 1 day ago
- Charlotte Hall, MD (23 miles from Jersey, VA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Bakery Customer Service Representative
- La Plata, MD (21 miles from Jersey, VA)
- 5 days ago
- La Plata, MD (21 miles from Jersey, VA)
- 5 days ago
Bakery Customer Service Representative We are looking for a friendly, organized, and energetic Customer Service Representative to join our bakery team!...
Customer Service Registrar PRN
- Fredericksburg, VA (20 miles from Jersey, VA)
- 7 days ago
- Fredericksburg, VA (20 miles from Jersey, VA)
- 7 days ago
Description Schedule: PRN (As Needed) | Every Other Weekend Saturday and Sunday 2pm-8pm Do you want to join an organization that invests in you as a Customer Service Registrar PRN? At Spotsylvania...
- Charlotte Hall, MD (23 miles from Jersey, VA)
- 7 days ago
- Charlotte Hall, MD (23 miles from Jersey, VA)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Tappahannock, VA (22 miles from Jersey, VA)
- 7 days ago
- Tappahannock, VA (22 miles from Jersey, VA)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Fredericksburg, VA (20 miles from Jersey, VA)
- 9 days ago
- Fredericksburg, VA (20 miles from Jersey, VA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Insurance)
- Fredericksburg, VA (20 miles from Jersey, VA)
- 9 days ago
- Fredericksburg, VA (20 miles from Jersey, VA)
- 9 days ago
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1....
Retail Customer Service Cashier
- Fredericksburg, VA (20 miles from Jersey, VA)
- 12 days ago
- Fredericksburg, VA (20 miles from Jersey, VA)
- 12 days ago
Req ID: 459439 Address: 23845 Rogers Clark Blvd. Ruther Glen, VA, 22546 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Retail Customer Service Cashier
- Ruther Glen, VA (24 miles from Jersey, VA)
- 12 days ago
- Ruther Glen, VA (24 miles from Jersey, VA)
- 12 days ago
Req ID: 459439 Address: 23845 Rogers Clark Blvd. Ruther Glen, VA, 22546 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Fredericksburg, VA (20 miles from Jersey, VA)
- 13 days ago
- Fredericksburg, VA (20 miles from Jersey, VA)
- 13 days ago
Position: Customer Service Representative Location: Onsite Fredericksburg, VA Terms: Full-time Pay: $17.50/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer...
Customer Service Rep(06032) - 45 Beach Gate Shopping Center
- Colonial Beach, VA (8 miles from Jersey, VA)
- 15 days ago
- Colonial Beach, VA (8 miles from Jersey, VA)
- 15 days ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
- Charlotte Hall, MD (23 miles from Jersey, VA)
- 17 days ago
- Charlotte Hall, MD (23 miles from Jersey, VA)
- 17 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Account Representative
- Tappahannock, VA (22 miles from Jersey, VA)
- 26 days ago
- Tappahannock, VA (22 miles from Jersey, VA)
- 26 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Domino's Customer Service Rep 6046
- Tappahannock, VA (22 miles from Jersey, VA)
- 30+ days ago
- Tappahannock, VA (22 miles from Jersey, VA)
- 30+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Eyewear Customer Service/Sales Advisor Part Time
- Fredericksburg, VA (20 miles from Jersey, VA)
- 60+ days ago
- Fredericksburg, VA (20 miles from Jersey, VA)
- 60+ days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jersey, VA
Highest Education Level
Customer Service Representatives in Jersey, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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