Customer Service Representative Jobs in Henrico, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Mechanicsville, VA (5 miles from Henrico, VA)
- 10 days ago
- Mechanicsville, VA (5 miles from Henrico, VA)
- 10 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(04263) - 9451 Amberdale Drive
- Chesterfield, VA (18 miles from Henrico, VA)
- 3 hours ago
- Chesterfield, VA (18 miles from Henrico, VA)
- 3 hours ago
Company Description Job Description SMILING FACES WANTED!! We are looking for friendly people with great communication skills to be the smiling face of our business. We have great opportunities...
Restaurant Customer Service Team Member
- Richmond, VA (12 miles from Henrico, VA)
- 3 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 3 hours ago
Pay: $12 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Representative (Part Time)
- Richmond, VA (12 miles from Henrico, VA)
- 3 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 3 hours ago
Join us and grow your career with our retail team as a customer service representative....
- Colonial Heights, VA (18 miles from Henrico, VA)
- 4 hours ago
- Colonial Heights, VA (18 miles from Henrico, VA)
- 4 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
- Richmond, VA (12 miles from Henrico, VA)
- 8 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 8 hours ago
RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading logistics company located in Richmond, VA. Shifts: 9 am – 5:30 pm Monday-Friday...
Client Services Representative 2
- Richmond, VA (12 miles from Henrico, VA)
- 10 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 10 hours ago
To be eligible for this position, you must reside in the same country where the job is located. Position Purpose: Under guidance, responsible for filling out, submitting, and maintaining state...
Pharmacy Customer Service Associate
- North Chesterfield, VA (9 miles from Henrico, VA)
- 11 hours ago
- North Chesterfield, VA (9 miles from Henrico, VA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Richmond, VA (12 miles from Henrico, VA)
- 12 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 12 hours ago
Description Schedule: Monday - Friday 5:30am-2pm Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization...
Customer Service Representative
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
DMV Customer Service Center Work Leader, Hopewell - DMV02087
- Hopewell, VA (19 miles from Henrico, VA)
- 1 day ago
- Hopewell, VA (19 miles from Henrico, VA)
- 1 day ago
Title: DMV Customer Service Center Work Leader, Hopewell - DMV02087 State Role Title: Admin and Office Spec III Hiring Range: $47,355 Pay Band: 3 Agency: Department of Motor Vehicles Location:...
DMV Customer Service Center Work Leader, West Henrico - DMV00906
- Henrico, VA
- 1 day ago
- Henrico, VA
- 1 day ago
Title: DMV Customer Service Center Work Leader, West Henrico - DMV00906 State Role Title: Admin and Office Spec III Hiring Range: $47,355 Pay Band: 3 Agency: Department of Motor Vehicles Location:...
CLUB Customer Service Outfitter PT
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
CLUB Customer Service Outfitter PT
- Ashland, VA (17 miles from Henrico, VA)
- 1 day ago
- Ashland, VA (17 miles from Henrico, VA)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative/Dispatcher
- Richmond, VA (12 miles from Henrico, VA)
- 2 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 2 days ago
Titan Virginia Ready Mix has an immediate opening for a Dispatcher/Customer Service Representative in Richmond, VA. This is a salaried non-exempt position reporting to the Dispatch Manager....
Demographic Data for Henrico, VA
Moving to Henrico, VA? Find some basic demographic data about Henrico, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Henrico, VA
Highest Education Level
Customer Service Representatives in Henrico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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