Customer Service Representative Jobs in Harrisonburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
DMV Customer Service Technician (Hourly/Wage), Staunton CSC, Pos. No. 02651 & 02646
- Staunton, VA (21 miles from Harrisonburg, VA)
- 3 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 3 days ago
Title: DMV Customer Service Technician (Hourly/Wage), Staunton CSC, Pos. No. 02651 & 02646 State Role Title: Admin & Office Spec III Hiring Range: $19.72/Hour - Commensurate with DMV Experience...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(04374) - 1157 Jefferson Hwy
- Staunton, VA (21 miles from Harrisonburg, VA)
- 5 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 5 days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Verona, VA (15 miles from Harrisonburg, VA)
- 6 days ago
- Verona, VA (15 miles from Harrisonburg, VA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04248) - 31 Miller Cir.
- Harrisonburg, VA
- 6 days ago
- Harrisonburg, VA
- 6 days ago
Company DescriptionWe are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing the...
Customer Service Rep(04245) - 283 N. Central Ave
- Staunton, VA (21 miles from Harrisonburg, VA)
- 6 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 6 days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep(06015) - 630 N Main St.
- Bridgewater, VA (8 miles from Harrisonburg, VA)
- 7 days ago
- Bridgewater, VA (8 miles from Harrisonburg, VA)
- 7 days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
Customer Service Representative (Loan Consultant II)
- Harrisonburg, VA
- 8 days ago
- Harrisonburg, VA
- 8 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Lead Customer Service Associate
- Broadway, VA (17 miles from Harrisonburg, VA)
- 10 days ago
- Broadway, VA (17 miles from Harrisonburg, VA)
- 10 days ago
General Summary In addition to the duties performed by the part-time Customer Service Associates, the full-time Lead Customer Service Associate will open and close the convenience store, receive...
Customer Service Representative (Loan Consultant II)
- Harrisonburg, VA
- 10 days ago
- Harrisonburg, VA
- 10 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative, Full or Part Time
- Staunton, VA (21 miles from Harrisonburg, VA)
- 11 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 11 days ago
Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Staunton, VA (21 miles from Harrisonburg, VA)
- 16 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 16 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Demographic Data for Harrisonburg, VA
Moving to Harrisonburg, VA? Find some basic demographic data about Harrisonburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Harrisonburg, VA
Highest Education Level
Customer Service Representatives in Harrisonburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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