Customer Service Representative Jobs in Hampton, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Associate Customer Service-Chesapeake
- Chesapeake, VA (22 miles from Hampton, VA)
- 2 hours ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 2 hours ago
Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...
Remote Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 7 hours ago
- Norfolk, VA (14 miles from Hampton, VA)
- 7 hours ago
About the Role As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home....
Remote Work- Carrollton, VA (5 miles from Hampton, VA)
- 10 hours ago
- Carrollton, VA (5 miles from Hampton, VA)
- 10 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 450223 Address: USA-VA-Carrollton-13478 Carrollton Blvd Store Code: Store 02562 FRONT END (7233716) Food Lion has been providing an...
Retail Associate Customer Service
- Williamsburg, VA (22 miles from Hampton, VA)
- 11 hours ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 11 hours ago
Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...
Bilingual Customer Service Specialist (Spanish)
- Yorktown, VA (16 miles from Hampton, VA)
- 2 days ago
- Yorktown, VA (16 miles from Hampton, VA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Surry, VA (18 miles from Hampton, VA)
- 2 days ago
- Surry, VA (18 miles from Hampton, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Windsor, VA (18 miles from Hampton, VA)
- 2 days ago
- Windsor, VA (18 miles from Hampton, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Norfolk, VA (16 miles from Hampton, VA)
- 2 days ago
- Norfolk, VA (16 miles from Hampton, VA)
- 2 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
- Williamsburg, VA (22 miles from Hampton, VA)
- 3 days ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 3 days ago
Customer Service Associate 4.3 4.3 out of 5 stars 6619 Richmond Road, Williamsburg, VA 23188 Full-time Chesapeake Bank 19 reviews Full-time Overview: Chesapeake Bank- Join Our Team as a Customer...
- South Norfolk, VA (17 miles from Hampton, VA)
- 4 days ago
- South Norfolk, VA (17 miles from Hampton, VA)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative - PT
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
$14.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Portsmouth, VA (14 miles from Hampton, VA)
- 5 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 5 days ago
Service Center Portsmouth - Airline Blvd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not...
Medical Screener - Reception Technician (Customer Service)
- Norfolk, VA (14 miles from Hampton, VA)
- 5 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 5 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Pharmacy Customer Service Associate
- Williamsburg, VA (22 miles from Hampton, VA)
- 5 days ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hampton, VA
Highest Education Level
Customer Service Representatives in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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