Customer Service Representative Jobs in Hampton, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Chesapeake, VA (22 miles from Hampton, VA)
- 90+ days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 90+ days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Jamestown, VA (22 miles from Hampton, VA)
- 9 hours ago
- Jamestown, VA (22 miles from Hampton, VA)
- 9 hours ago
Location Jamestown Job Description: Explore Your Future with Gate City Bank - Jamestown! Are you passionate about delivering exceptional customer service and excited about making a positive impact...
Customer Service Representative
- Portsmouth, VA (14 miles from Hampton, VA)
- 10 hours ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 10 hours ago
Service Representatives....
About the role: Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across...
Remote Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 17 hours ago
- Norfolk, VA (14 miles from Hampton, VA)
- 17 hours ago
TEKsystems is hiring customer service representatives for a large financial institution. Candidates must be located within 60 miles of Virginia Beach, VA....
Benefits Customer Service Representative
- Suffolk, VA (11 miles from Hampton, VA)
- 1 day ago
- Suffolk, VA (11 miles from Hampton, VA)
- 1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 1 day ago
- Norfolk, VA (14 miles from Hampton, VA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
DMV Customer Service Technician (Part-time/wage) - Smithfield 02518
- Isle of Wight, VA (17 miles from Hampton, VA)
- 1 day ago
- Isle of Wight, VA (17 miles from Hampton, VA)
- 1 day ago
Title: DMV Customer Service Technician (Part-time/wage) - Smithfield 02518 State Role Title: Admin and Office Spec III Hiring Range: $19.72. Prior relevant DMV work experience may increase the...
Patient Account Tech I (Customer Service)
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
Full-Time 500 Independence Pkwy Professional Days 15.8800 Through 23.8100 GENERAL SUMMARY The Patient Account Technician provides support necessary to facilitate the revenue cycle process which...
Part Time Customer Service Clerk
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Temporary Customer Service Rep - Remote
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
Experience with medical insurance in a hospital or physician's office setting, specifically Laboratory preferred *Experience registering patients preferred *High Volume call center experience preferred...
Remote WorkCustomer Service Associate - Temporary
- Portsmouth, VA (14 miles from Hampton, VA)
- 2 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(06036) - 1933 South Church St.
- Smithfield, VA (12 miles from Hampton, VA)
- 3 days ago
- Smithfield, VA (12 miles from Hampton, VA)
- 3 days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Client Service Representative - Floater (Newport News Branch)
- Newport News, VA (3 miles from Hampton, VA)
- 3 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 3 days ago
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services...
Customer Service Rep(04225) - 1201 London Blvd.
- Portsmouth, VA (14 miles from Hampton, VA)
- 4 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 4 days ago
The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being...
Demographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hampton, VA
Highest Education Level
Customer Service Representatives in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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