Customer Service Representative Jobs in Fredericksburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(06196) - 6376 Jefferson Davis Hwy
- Thornburg, VA (11 miles from Fredericksburg, VA)
- 2 hours ago
- Thornburg, VA (11 miles from Fredericksburg, VA)
- 2 hours ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04356) - 4211 Plank Rd
- Fredericksburg, VA
- 1 day ago
- Fredericksburg, VA
- 1 day ago
At Domino's we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no matter how big or how small, how...
Customer Service Rep(04355) - 511 Jefferson Davis Hwy
- Fredericksburg, VA
- 1 day ago
- Fredericksburg, VA
- 1 day ago
We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(06109) - 17489 Patriot Hwy
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 1 day ago
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 1 day ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview Serves customers by providing product and service information, primarily via telephone, email; resolving product, billing, transaction and service issues. Pay: $16.50/hour...
Utilities Customer Service Representative
- Stafford, VA (9 miles from Fredericksburg, VA)
- 4 days ago
- Stafford, VA (9 miles from Fredericksburg, VA)
- 4 days ago
Performs intermediate clerical and technical work providing customer and customer account services. Provides customer service support by answering a high volume of calls. This position assists...
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
Service Center Fredericksburg JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Client Service Representative - Floater (Cosner Corner Branch)
- Fredericksburg, VA
- 6 days ago
- Fredericksburg, VA
- 6 days ago
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bealeton, VA (22 miles from Fredericksburg, VA)
- 12 days ago
- Bealeton, VA (22 miles from Fredericksburg, VA)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Demographic Data for Fredericksburg, VA
Moving to Fredericksburg, VA? Find some basic demographic data about Fredericksburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fredericksburg, VA
Highest Education Level
Customer Service Representatives in Fredericksburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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