Customer Service Representative Jobs in Fredericksburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Service Representative
- Fredericksburg, VA
- 14 hours ago
- Fredericksburg, VA
- 14 hours ago
Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers. Receive...
Customer Service Representative
- Fredericksburg, VA (7 miles from Fredericksburg, VA)
- 2 days ago
- Fredericksburg, VA (7 miles from Fredericksburg, VA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Bowling Green, VA (23 miles from Fredericksburg, VA)
- 2 days ago
- Bowling Green, VA (23 miles from Fredericksburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bealeton, VA (22 miles from Fredericksburg, VA)
- 2 days ago
- Bealeton, VA (22 miles from Fredericksburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Spotsylvania, VA (7 miles from Fredericksburg, VA)
- 2 days ago
- Spotsylvania, VA (7 miles from Fredericksburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 2 days ago
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Retail Customer Service Cashier
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 5 days ago
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Looking for responsible person for Part-time work. Should be able to work about every other weekend and some during the week. Must be comfortable using a laptop. Schedule would be similar to...
- Dumfries, VA (21 miles from Fredericksburg, VA)
- 6 days ago
- Dumfries, VA (21 miles from Fredericksburg, VA)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 449220 Address: USA-VA-Dumfries-17120 Jefferson Davis Hwy Store Code: Store 01471 FRONT END (7224571) Food Lion has been providing an...
- Locust Grove, VA (15 miles from Fredericksburg, VA)
- 6 days ago
- Locust Grove, VA (15 miles from Fredericksburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Dumfries, VA (21 miles from Fredericksburg, VA)
- 6 days ago
- Dumfries, VA (21 miles from Fredericksburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Stafford, VA (8 miles from Fredericksburg, VA)
- 6 days ago
- Stafford, VA (8 miles from Fredericksburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- King George, VA (17 miles from Fredericksburg, VA)
- 6 days ago
- King George, VA (17 miles from Fredericksburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Care Representative (ONSITE) Customer Care Representative (ONSITE)
- Fredericksburg, VA
- 12 days ago
- Fredericksburg, VA
- 12 days ago
Customer Care Representative (ONSITE) Rentokil Terminix 4.7 ( ) Fredericksburg, VA Why you should apply for a job to Rentokil Terminix : Ranked as one of the 4.7/5 in overall job satisfaction...
Demographic Data for Fredericksburg, VA
Moving to Fredericksburg, VA? Find some basic demographic data about Fredericksburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fredericksburg, VA
Highest Education Level
Customer Service Representatives in Fredericksburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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