Customer Service Representative Jobs in Fredericksburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Convenience Store (part-time)
- Elkwood, VA (21 miles from Fredericksburg, VA)
- 4 days ago
- Elkwood, VA (21 miles from Fredericksburg, VA)
- 4 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking for the convenience store. Essential...
Description Schedule: PRN (As Needed) | Every Other Weekend Saturday and Sunday 2pm-8pm Do you want to join an organization that invests in you as a Customer Service Registrar PRN? At Spotsylvania...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Quantico, VA (18 miles from Fredericksburg, VA)
- 8 days ago
- Quantico, VA (18 miles from Fredericksburg, VA)
- 8 days ago
To assist in Customer Service with day-to-day operation of the Support Center by answering member, customer, and donor calls, and processing requests in a timely, professional, and efficient...
Customer Service Representative (Insurance)
- Fredericksburg, VA
- 9 days ago
- Fredericksburg, VA
- 9 days ago
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Req ID: 459439 Address: 23845 Rogers Clark Blvd. Ruther Glen, VA, 22546 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Retail Customer Service Cashier
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 11 days ago
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 11 days ago
Req ID: 459439 Address: 23845 Rogers Clark Blvd. Ruther Glen, VA, 22546 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Position: Customer Service Representative Location: Onsite Fredericksburg, VA Terms: Full-time Pay: $17.50/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer...
- Spotsylvania, VA (7 miles from Fredericksburg, VA)
- 17 days ago
- Spotsylvania, VA (7 miles from Fredericksburg, VA)
- 17 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Eyewear Customer Service/Sales Advisor Part Time
- Fredericksburg, VA
- 60+ days ago
- Fredericksburg, VA
- 60+ days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(04323) - 10817 Tidewater Trail Suite C-175
- Fredericksburg, VA
- 90+ days ago
- Fredericksburg, VA
- 90+ days ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(06196) - 6376 Jefferson Davis Hwy
- Thornburg, VA (11 miles from Fredericksburg, VA)
- 90+ days ago
- Thornburg, VA (11 miles from Fredericksburg, VA)
- 90+ days ago
We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(06049) - 91 Washington Square Plaza
- Fredericksburg, VA
- 90+ days ago
- Fredericksburg, VA
- 90+ days ago
Company Description Job Description ABOUT THE JOB Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
Customer Service Rep(06058) - 15417 A Dahlgren Rd.
- King George, VA (17 miles from Fredericksburg, VA)
- 90+ days ago
- King George, VA (17 miles from Fredericksburg, VA)
- 90+ days ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Demographic Data for Fredericksburg, VA
Moving to Fredericksburg, VA? Find some basic demographic data about Fredericksburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fredericksburg, VA
Highest Education Level
Customer Service Representatives in Fredericksburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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