Customer Service Representative Jobs in Fredericksburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CUSTOMER SERVICE REPRESENTATIVE One GEICO Blvd....
In PersonCustomer Service Rep(06049) - 91 Washington Square Plaza
- Domino's Pizza
- Fredericksburg, VA
- 3 days ago
- Fredericksburg, VA
- 3 days ago
Company Description Job Description ABOUT THE JOB Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
In Person- Food Lion
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 4 days ago
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 498493 Address: USA-VA-Ruther Glen-17501 Jefferson Davis Hwy Store Code: Store 02525 Front End (7232787) Food Lion has been providing...
In Person Part TimeDMV Customer Service Center Work Leader - #02218 Fredericksburg Customer Service Center
- State of Virginia
- Fredericksburg, VA
- 5 days ago
- Fredericksburg, VA
- 5 days ago
Title: DMV Customer Service Center Work Leader - #02218 Fredericksburg Customer Service Center State Role Title: Court, Municipal, and License Clerks Hiring Range: $47,355-$54,458.25 Pay Band: 3...
In PersonCustomer Service Rep(06197) - 7959 Kings Hwy
- Domino's
- King George, VA (17 miles from Fredericksburg, VA)
- 7 days ago
- King George, VA (17 miles from Fredericksburg, VA)
- 7 days ago
We are looking for Customer Service Representatives with hustle, personality and people skills....
In Person- ValidaTek
- Stafford, VA (8 miles from Fredericksburg, VA)
- 9 days ago
- Stafford, VA (8 miles from Fredericksburg, VA)
- 9 days ago
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to...
In PersonCustomer Service Rep(06058) - 15417 A Dahlgren Rd.
- Domino's Pizza
- King George, VA (17 miles from Fredericksburg, VA)
- 9 days ago
- King George, VA (17 miles from Fredericksburg, VA)
- 9 days ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
In PersonCustomer Service Rep(04235) - 36103 Goodwin Dr
- Domino's Pizza
- Locust Grove, VA (15 miles from Fredericksburg, VA)
- 9 days ago
- Locust Grove, VA (15 miles from Fredericksburg, VA)
- 9 days ago
Company Description Job Description At Domino's we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no...
In PersonCustomer Service Rep(04356) - 4211 Plank Rd
- Domino's Pizza
- Fredericksburg, VA
- 9 days ago
- Fredericksburg, VA
- 9 days ago
Company Description Job Description At Domino's we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no...
In PersonCustomer Service Representative
- U-Haul
- Fredericksburg, VA
- 12 days ago
- Fredericksburg, VA
- 12 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In Person- Wawa
- Stafford, VA (14 miles from Fredericksburg, VA)
- 13 days ago
- Stafford, VA (14 miles from Fredericksburg, VA)
- 13 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
In PersonCustomer Service Representative
- Crunch
- Fredericksburg, VA
- 17 days ago
- Fredericksburg, VA
- 17 days ago
Job Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service....
In PersonCustomer Service Representative
- Stafford County
- Stafford, VA (8 miles from Fredericksburg, VA)
- 23 days ago
- Stafford, VA (8 miles from Fredericksburg, VA)
- 23 days ago
There are two levels for this position, following is the hiring ranges based on experience: Customer Service Representative I - $21.63/hour to $29.75/hour Customer Service Representative II - $23.15...
In Person- Chick-fil-A
- Fredericksburg, VA
- 30+ days ago
- Fredericksburg, VA
- 30+ days ago
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes...
In Person- Orkin LLC
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 30+ days ago
- Ruther Glen, VA (24 miles from Fredericksburg, VA)
- 30+ days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
In PersonDemographic Data for Fredericksburg, VA
Moving to Fredericksburg, VA? Find some basic demographic data about Fredericksburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fredericksburg, VA
Highest Education Level
Customer Service Representatives in Fredericksburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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