Customer Service Representative Jobs in Dumfries, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative- Fair Lakes 0441
- Fairfax, VA (23 miles from Dumfries, VA)
- moments ago
- Fairfax, VA (23 miles from Dumfries, VA)
- moments ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Remote Customer Service Representative
- Arlington, VA (24 miles from Dumfries, VA)
- 1 hour ago
- Arlington, VA (24 miles from Dumfries, VA)
- 1 hour ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (24 miles from Dumfries, VA)
- 1 hour ago
- Arlington, VA (24 miles from Dumfries, VA)
- 1 hour ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSales & Customer Service Associate - Part Time
- Arlington, VA (24 miles from Dumfries, VA)
- 9 hours ago
- Arlington, VA (24 miles from Dumfries, VA)
- 9 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Bilingual Customer Service Specialist (Spanish)
- Falls Church, VA (22 miles from Dumfries, VA)
- 17 hours ago
- Falls Church, VA (22 miles from Dumfries, VA)
- 17 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(04356) - 4211 Plank Rd
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
At Domino's we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no matter how big or how small, how...
Customer Service Rep(04355) - 511 Jefferson Davis Hwy
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
We are looking for Customer Service Representatives with hustle, personality and people skills....
DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC
- Arlington, VA (24 miles from Dumfries, VA)
- 2 days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 2 days ago
Title: DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with DMV Experience...
DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC
- Fairfax, VA (23 miles from Dumfries, VA)
- 2 days ago
- Fairfax, VA (23 miles from Dumfries, VA)
- 2 days ago
Title: DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with Experience Pay Band: NV 3...
Customer Service Representative
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 2 days ago
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Associate - Temporary
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 2 days ago
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Manassas, VA (17 miles from Dumfries, VA)
- 3 days ago
- Manassas, VA (17 miles from Dumfries, VA)
- 3 days ago
Title Customer Service Representative EOE Statement We are an equal employment opportunity employer....
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Fairfax, VA (23 miles from Dumfries, VA)
- 3 days ago
- Fairfax, VA (23 miles from Dumfries, VA)
- 3 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Customer Service Representative
- Springfield, VA (15 miles from Dumfries, VA)
- 3 days ago
- Springfield, VA (15 miles from Dumfries, VA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Senior Customer Service Support Engineer
- Vienna, VA (22 miles from Dumfries, VA)
- 3 days ago
- Vienna, VA (22 miles from Dumfries, VA)
- 3 days ago
Senior Customer Service Support Engineer Kavaliro Today Top Secret/SCI Unspecified Full Scope Polygraph Business - Support Vienna, VA (ON-SITE/OFFICE) Kavaliro is seeking a Senior Customer Service...
Demographic Data for Dumfries, VA
Moving to Dumfries, VA? Find some basic demographic data about Dumfries, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dumfries, VA
Highest Education Level
Customer Service Representatives in Dumfries, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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