Customer Service Representative Jobs in Culpeper, VA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Service Representative (Loan Consultant II)

  • Culpeper, VA
  • 1 day ago
  • Culpeper, VA
  • 1 day ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Convenience Store (part-time)

  • Elkwood, VA (10 miles from Culpeper, VA)
  • 4 days ago
  • Elkwood, VA (10 miles from Culpeper, VA)
  • 4 days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking for the convenience store. Essential...

Part Time Customer Service Clerk

  • Warrenton, VA (20 miles from Culpeper, VA)
  • 5 days ago
  • Warrenton, VA (20 miles from Culpeper, VA)
  • 5 days ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Full Time Assistant Customer Service Manager DLT

  • Warrenton, VA (20 miles from Culpeper, VA)
  • 5 days ago
  • Warrenton, VA (20 miles from Culpeper, VA)
  • 5 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Customer Service

  • Orange, VA (15 miles from Culpeper, VA)
  • 7 days ago
  • Orange, VA (15 miles from Culpeper, VA)
  • 7 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer Service Rep(04244) - 135 Madison Road

  • Orange, VA (15 miles from Culpeper, VA)
  • 15 days ago
  • Orange, VA (15 miles from Culpeper, VA)
  • 15 days ago

Company Description Job Description We are seeking a friendly Customer Service Representative to join our team in Orange....

Customer Service Associate

  • Warrenton, VA (20 miles from Culpeper, VA)
  • 17 days ago
  • Warrenton, VA (20 miles from Culpeper, VA)
  • 17 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Automotive Customer Service Representative

  • Warrenton, VA (20 miles from Culpeper, VA)
  • 21 days ago
  • Warrenton, VA (20 miles from Culpeper, VA)
  • 21 days ago

Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full-Time and Part-Time Increase your wages through completion of in-house, paid training No experience necessary!...

Automotive Customer Service Representative

  • Warrenton, VA (20 miles from Culpeper, VA)
  • 21 days ago
  • Warrenton, VA (20 miles from Culpeper, VA)
  • 21 days ago

Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full-Time and Part-Time Increase your wages through completion of in-house, paid training No experience necessary!...

Client Service Specialist - Commercial Lines

  • Warrenton, VA (20 miles from Culpeper, VA)
  • 30+ days ago
  • Warrenton, VA (20 miles from Culpeper, VA)
  • 30+ days ago

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...

Retail Customer Service Team Member

  • Culpeper, VA
  • 30+ days ago
  • Culpeper, VA
  • 30+ days ago

Store - DC-CULPEPER, VA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service/Sales

  • Spotsylvania, VA (23 miles from Culpeper, VA)
  • 45+ days ago
  • Spotsylvania, VA (23 miles from Culpeper, VA)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(04372) - 344 Stoneridge Dr

  • Ruckersville, VA (23 miles from Culpeper, VA)
  • 90+ days ago
  • Ruckersville, VA (23 miles from Culpeper, VA)
  • 90+ days ago

Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...

Customer Relations Specialist

  • Culpeper, VA
  • 90+ days ago
  • Culpeper, VA
  • 90+ days ago

Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...

Customer Service Rep(04386) - 595 Madison Road

  • Culpeper, VA
  • 90+ days ago
  • Culpeper, VA
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Culpeper, VA

Moving to Culpeper, VA? Find some basic demographic data about Culpeper, VA below.


Local
National
37,411
846
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Culpeper, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Culpeper, VA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Culpeper, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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