Customer Service Representative Jobs in Colonial Heights, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service and Sales Associate
- Fort Lee, VA (4 miles from Colonial Heights, VA)
- 4 hours ago
- Fort Lee, VA (4 miles from Colonial Heights, VA)
- 4 hours ago
Part Time Customer Service and Sales Associate Hertz Fort Lee, New Jersey, United States 1 day ago Quick Job type Full-time Part-time Quick Job description The Part Time Customer Service and Sales...
- Richmond, VA (21 miles from Colonial Heights, VA)
- 7 hours ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 7 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Representative II, Customer Service Ops
- Richmond, VA (21 miles from Colonial Heights, VA)
- 10 hours ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 10 hours ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative
- Richmond, VA (21 miles from Colonial Heights, VA)
- 19 hours ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 19 hours ago
The Customer Service Representative will empower churches, individuals, and partners to thrive in their mission involvement by providing them with essential resources, valuable information, and strategic...
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
DMV Customer Service Technician (Hourly/Wage), Warrenton CSC, Pos. No. 02653 & 02753
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
Title: DMV Customer Service Technician (Hourly/Wage), Warrenton CSC, Pos. No. 02653 & 02753 State Role Title: Admin & Office Spec III Hiring Range: $19.72/Hour - Commensurate with DMV Experience...
Customer Care Representative I
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
Retail Associate Customer Service
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...
Customer Service Rep(04396) - 14834 Hull Street Road
- Chesterfield, VA (14 miles from Colonial Heights, VA)
- 2 days ago
- Chesterfield, VA (14 miles from Colonial Heights, VA)
- 2 days ago
Customer Service Rep(04396) - 14834 Hull Street Road 3.4 3.4 out of 5 stars 14834 Hull Street Road, Chesterfield, VA 23832 Job Description SMILING FACES WANTED!! We are looking for friendly people...
Customer Service Representative
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 2 days ago
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Agent 4 day work week
- Richmond, VA (21 miles from Colonial Heights, VA)
- 2 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 2 days ago
RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA. Shift: 7:00 am-5:30 pm Friday, Saturday,...
Customer Service Consultant - Richmond (Remote)
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Consultant, you...
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service - Self Storage Manager
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 3 days ago
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Colonial Heights, VA
Moving to Colonial Heights, VA? Find some basic demographic data about Colonial Heights, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Colonial Heights, VA
Highest Education Level
Customer Service Representatives in Colonial Heights, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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