Customer Service Representative Jobs in Christiansburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store - CHRISTIANSBURG, VA Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver...
- Radford, VA (10 miles from Christiansburg, VA)
- 8 days ago
- Radford, VA (10 miles from Christiansburg, VA)
- 8 days ago
Position: Customer Care Advocate Reports To: Manager I, Customer Care Location: Radford, Virginia Remote Type: Hybrid - 3 days in office / 2 days remote The Customer Care Advocate I (CCAI) serves...
Pharmacy Customer Service Associate
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 8 days ago
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Radford, VA (10 miles from Christiansburg, VA)
- 10 days ago
- Radford, VA (10 miles from Christiansburg, VA)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 340140 Address: USA-VA-Radford-1200 Tyler Ave Store Code: Store 00399 Front End (7209643) Food Lion has been providing an easy, fresh...
- Dublin, VA (15 miles from Christiansburg, VA)
- 15 days ago
- Dublin, VA (15 miles from Christiansburg, VA)
- 15 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Crew Member: Customer Service / Cashier
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
Randstad in partnership with The Hanover Insurance Group are actively seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The...
Customer Service Representative [Salem]
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
Iteris is seeking a hybrid Customer Service Representative who enjoys helping others and thrives in a fast-paced, team-oriented environment....
Customer Service Rep - Christiansburg, VA
- Christiansburg, VA
- 17 days ago
- Christiansburg, VA
- 17 days ago
Customer Service Rep - Christiansburg, VA Lincare Holdings United States, Virginia, Christiansburg Jun 16, 2025 This employee communicates with customers for the purposes of answering questions,...
Customer Service Representative - Remote Work
- Christiansburg, VA
- 18 days ago
- Christiansburg, VA
- 18 days ago
Benefits: 401(k) 401(k) matching Dental insurance Your New Role: Reporting to the Delivery Managers who are known within the business for their supportive management style, your duties will...
Retail Customer Service Cashier
- Elliston, VA (10 miles from Christiansburg, VA)
- 27 days ago
- Elliston, VA (10 miles from Christiansburg, VA)
- 27 days ago
Req ID: 459638 Address: 5275 North Fork Rd Elliston, VA, 24087 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Event Customer Service Team Member (Part-Time) - Blacksburg, VA
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 29 days ago
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 29 days ago
Event Customer Service Team Member (Part-Time) - Blacksburg, VA Follett Corporation United States, Virginia, Blacksburg Jun 04, 2025 Position Overview We are immediately hiring part-time retail...
Team Lead Customer Service - Full Time - Blacksburg, VA
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 29 days ago
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 29 days ago
Team Lead Customer Service - Full Time - Blacksburg, VA Follett Corporation United States, Virginia, Blacksburg Jun 04, 2025 This position works closely with the Store Manager to coordinate the...
Customer Service Rep(04292) - 426 Peppers Ferry Road
- Christiansburg, VA
- 29 days ago
- Christiansburg, VA
- 29 days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Demographic Data for Christiansburg, VA
Moving to Christiansburg, VA? Find some basic demographic data about Christiansburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Christiansburg, VA
Highest Education Level
Customer Service Representatives in Christiansburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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