Customer Service Representative Jobs in Charlottesville, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Food Lion
- Gordonsville, VA (22 miles from Charlottesville, VA)
- 11 hours ago
- Gordonsville, VA (22 miles from Charlottesville, VA)
- 11 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 459371 Address: USA-VA-Gordonsville-408 Gordon Ave Store Code: Store 01298 Front End (7221282) Food Lion has been providing an easy,...
In Person Part TimeCustomer Service Representative (Loan Consultant II)
- Lendmark Financial Services, LLC
- Charlottesville, VA
- 2 days ago
- Charlottesville, VA
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative
- MicroAire Surgical Instruments LLC
- Charlottesville, VA
- 4 days ago
- Charlottesville, VA
- 4 days ago
Join MicroAire as a Customer Service Representative and play a critical role in ensuring a seamless customer experience from order to deliveryand beyond....
In Person- Taco Bell
- Gordonsville, VA (22 miles from Charlottesville, VA)
- 4 days ago
- Gordonsville, VA (22 miles from Charlottesville, VA)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 6 days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 6 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Crutchfield Corporation
- Charlottesville, VA
- 7 days ago
- Charlottesville, VA
- 7 days ago
We are now offering a $500 Hiring Bonus! At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers....
HybridCustomer Service Representative - 90173825 - Charlottesville
- Amtrak
- Charlottesville, VA
- 10 days ago
- Charlottesville, VA
- 10 days ago
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic...
In PersonCustomer Service Representative - 90173825 - Charlottesville (Charlottesville, VA, US, 22901)
- Amtrak
- Charlottesville, VA
- 10 days ago
- Charlottesville, VA
- 10 days ago
Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic...
In PersonLab Client Services Representative, Wage
- University of Virginia
- University, VA (7 miles from Charlottesville, VA)
- 11 days ago
- University, VA (7 miles from Charlottesville, VA)
- 11 days ago
Provides customer service and laboratory-related communication regarding specimen submission and reporting of results to healthcare providers that use the UVA Medical Laboratories. Job Description...
In Person- SYSTEM West Virginia University Health System
- University, VA (7 miles from Charlottesville, VA)
- 11 days ago
- University, VA (7 miles from Charlottesville, VA)
- 11 days ago
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...
In PersonBlood Collection Staff Customer Service
- American Red Cross
- Charlottesville, VA
- 13 days ago
- Charlottesville, VA
- 13 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In PersonLab Client Services Representative, Wage
- UVA Health
- Charlottesville, VA
- 13 days ago
- Charlottesville, VA
- 13 days ago
Provides customer service and laboratory-related communication regarding specimen submission and reporting of results to healthcare providers that use the UVA Medical Laboratories. Job Description...
In PersonBlood Collection Staff - Customer Service
- American National Red Cross
- Earlysville, VA (4 miles from Charlottesville, VA)
- 26 days ago
- Earlysville, VA (4 miles from Charlottesville, VA)
- 26 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonCustomer Service Representative
- Holtzman Corp
- Verona, VA (24 miles from Charlottesville, VA)
- 26 days ago
- Verona, VA (24 miles from Charlottesville, VA)
- 26 days ago
Description Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide...
In Person- Home Depot
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 30+ days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDemographic Data for Charlottesville, VA
Moving to Charlottesville, VA? Find some basic demographic data about Charlottesville, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charlottesville, VA
Highest Education Level
Customer Service Representatives in Charlottesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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