Customer Service Representative Jobs in Burke, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (11 miles from Burke, VA)
- 10 days ago
- Cherrydale Vet Clinic
- Arlington, VA (11 miles from Burke, VA)
- 10 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Federal Account Liaison- Vaccines
- Washington, DC (14 miles from Burke, VA)
- 2 hours ago
- Washington, DC (14 miles from Burke, VA)
- 2 hours ago
Job Title: Federal Account Liaison- Vaccines Location : Us Remote/Field About the Job This role serves as a liaison between home office-based departments (Internal Sales, Medical Affairs,...
Remote WorkCustomer Service Representative
- Sterling, VA (16 miles from Burke, VA)
- 2 hours ago
- Sterling, VA (16 miles from Burke, VA)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ashburn, VA (20 miles from Burke, VA)
- 3 hours ago
- Ashburn, VA (20 miles from Burke, VA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Falls Church, VA (8 miles from Burke, VA)
- 4 hours ago
- Falls Church, VA (8 miles from Burke, VA)
- 4 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(06115) - 350 Fortune Terrace
- Rockville, MD (21 miles from Burke, VA)
- 15 hours ago
- Rockville, MD (21 miles from Burke, VA)
- 15 hours ago
You'll find our Customer Service Representative jobs offer you more....
Eyewear Customer Service/Sales Advisor Part Time
- Reston, VA (12 miles from Burke, VA)
- 1 day ago
- Reston, VA (12 miles from Burke, VA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Eyewear Customer Service/Sales Advisor
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
- Washington, DC (14 miles from Burke, VA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC
- Arlington, VA (11 miles from Burke, VA)
- 1 day ago
- Arlington, VA (11 miles from Burke, VA)
- 1 day ago
Title: DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with DMV Experience...
Customer Service Representative
- Gaithersburg, MD (24 miles from Burke, VA)
- 1 day ago
- Gaithersburg, MD (24 miles from Burke, VA)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC
- Fairfax, VA (11 miles from Burke, VA)
- 1 day ago
- Fairfax, VA (11 miles from Burke, VA)
- 1 day ago
Title: DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with Experience Pay Band: NV 3...
Outside Sales Customer Service Representative
- Gaithersburg, MD (24 miles from Burke, VA)
- 1 day ago
- Gaithersburg, MD (24 miles from Burke, VA)
- 1 day ago
Position Summary: The primary function of the Outside Sales position is to be responsible for all sales activities from lead generation through close in an assigned territory. This person will...
- Potomac, MD (16 miles from Burke, VA)
- 2 days ago
- Potomac, MD (16 miles from Burke, VA)
- 2 days ago
WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving...
Customer Service Representative
- Washington, DC (14 miles from Burke, VA)
- 2 days ago
- Washington, DC (14 miles from Burke, VA)
- 2 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
- Washington, DC (14 miles from Burke, VA)
- 2 days ago
- Washington, DC (14 miles from Burke, VA)
- 2 days ago
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a**Bilingual Customer Service and Sales Representative working remotely**, you'll be a...
Remote WorkDemographic Data for Burke, VA
Moving to Burke, VA? Find some basic demographic data about Burke, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burke, VA
Highest Education Level
Customer Service Representatives in Burke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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