Customer Service Representative Jobs in Buchanan, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Roanoke, VA (23 miles from Buchanan, VA)
- 12 hours ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 12 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Care Representative I
- Roanoke, VA (23 miles from Buchanan, VA)
- 12 hours ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 12 hours ago
Anticipated End Date: 2025-05-07 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Virtual Hours: Monday - Friday, an 8-hour shift between...
Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 4 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 4 days ago
As a member of the Customized Supply Solutions team, works directly with customers, vendors and Company personnel to provide products and services that meet and exceed customer requirements and...
Join Our Team as a Cashier - Be the Face of Excellent Customer Service!
- Bedford, VA (15 miles from Buchanan, VA)
- 6 days ago
- Bedford, VA (15 miles from Buchanan, VA)
- 6 days ago
All Heas Energy, LLC Jobs Join Our Team as a Cashier - Be the Face of Excellent Customer Service! - Full Time Heas Energy, LLC - Bedford, VA Posted on 04/23/25 (Ref: VAoQgQ2uQx) As a cashier,...
Customer Service - Self Storage Manager
- Roanoke, VA (23 miles from Buchanan, VA)
- 6 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 6 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Lexington, VA (18 miles from Buchanan, VA)
- 7 days ago
- Lexington, VA (18 miles from Buchanan, VA)
- 7 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Crew Member: Customer Service / Cashier
- Roanoke, VA (23 miles from Buchanan, VA)
- 7 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 7 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Technician (Part-Time) - Roanoke CSC Multi-Hire
- Roanoke, VA (23 miles from Buchanan, VA)
- 7 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 7 days ago
Title: Customer Service Technician (Part-Time) - Roanoke CSC Multi-Hire State Role Title: Admin and Office Spec III Hiring Range: $19.72 (Hourly/Wage) Pay Band: Agency: Department of Motor...
- Lexington, VA (18 miles from Buchanan, VA)
- 7 days ago
- Lexington, VA (18 miles from Buchanan, VA)
- 7 days ago
PT Customer Service Leader Posting Date: 07/04/2024 Location: Lexington, VA Category/Area of Expertise: Retail Operations Job Requisition: 295598 Address: USA-VA-Lexington-84 E Midland Trail Store...
Sales & Customer Service Associate- Nights and Weekends
- Roanoke, VA (23 miles from Buchanan, VA)
- 8 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 8 days ago
Overview Where Better Careers Begin! Massage Envy Roanoke 2037 Colonial Ave SW Roanoke, Va 24015 Job Description: We are looking for a friendly, organized, and customer-focused Front Desk Sales...
Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 9 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 9 days ago
Job Description Vinton Veterinary Hospital, a growing Veterinary Hospital Practice is seeking an energetic, reliable and friendly full-time or part-time Customer Services Representative....
Associate Customer Service Representative Bilingual Spanish
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations....
Associate Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations....
Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Low Moor, VA (21 miles from Buchanan, VA)
- 12 days ago
- Low Moor, VA (21 miles from Buchanan, VA)
- 12 days ago
Req ID: 459641 Address: 9104 Winterberry Ave Low Moor, VA, 24426 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Demographic Data for Buchanan, VA
Moving to Buchanan, VA? Find some basic demographic data about Buchanan, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Buchanan, VA
Highest Education Level
Customer Service Representatives in Buchanan, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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