Customer Service Representative Remote & Hybrid Only Jobs in Vermont
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require...
HybridPosition Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteClient Advocate - Remote (CST or EST)
- Onedigital
- Washington, VT
- 4 days ago
- Washington, VT
- 4 days ago
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing...
Remote- F1216 O'Shaughnessy Asset Mgt, LLC
- Stamford, VT
- 4 days ago
- Stamford, VT
- 4 days ago
O'Shaughnessy Asset Management (OSAM) is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make...
HybridQualifications -1-2 years in a customer facing position handling happy to irate customers -1-year high volume (60+) call center experience....
RemotePREFERRED QUALIFICATIONS Automotive industry software support experience Contact Center Operations experience (telecom, workforce management, forecasting, call monitoring, etc.)...
RemoteCustomer Service Specialist - Full Time - Remote
- Datavant
- Montpelier, VT
- 12 days ago
- Montpelier, VT
- 12 days ago
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the worlds health data secure, accessible and actionable, we provide critical data solutions for...
Remote Full TimeCustomer Care Specialist - Creative Labels of Vermont
- Sprink LLC
- Winooski, VT
- 18 days ago
- Winooski, VT
- 18 days ago
Brook + Whittle, one of the fastest-growing, sustainable, printing solutions companies, is currently seeking a full-time Customer Care Specialist. The position will be responsible for managing a...
Remote9 of 10,000 Between $40k and $44k Per Year Associate Client Advocate (Remote) NFP Corp. Occupation: Social and Human Service Assistants Location: Montpelier, VT - 05602 Job Type: Full Time (30...
RemoteUnemployment Compensation Customer Service Representative I - Temporary
- State of Vermont
- Montpelier, VT
- 22 days ago
- Montpelier, VT
- 22 days ago
Overview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team!...
Hybrid In Person TemporaryMedisca is a global company leveraging strong partnerships to serve healthcare professionals across diverse wellness disciplines. Offering extensive and essential solutions - including...
RemoteCustomer Experience Representative
- Schurz Communications
- Burlington, VT
- 30+ days ago
- Burlington, VT
- 30+ days ago
Burlington Telecom is looking for an energetic person who is willing to work hard and grow with our company. The Customer Experience and Sales Representative will be responsible for the customer...
RemoteOVERVIEW Client Service Associate – Property & Casualty Location: Remote / Hybrid / On-site (Add time zone, location preferences, or collaboration expectations if needed) At Alera Group, our...
Remote HybridClient Services Representative
- Casella Waste Systems
- Rutland, VT
- 60+ days ago
- Rutland, VT
- 60+ days ago
The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building relationships while managing the facilities' waste and...
RemoteDemographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Vermont
Highest Education Level
Customer Service Representatives in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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