Customer Service Representative Jobs in Montpelier, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Associate Analyst- Accredo- Remote
- Washington, VT (15 miles from Montpelier, VT)
- 3 days ago
- Washington, VT (15 miles from Montpelier, VT)
- 3 days ago
Customer Service Associate Analyst- Accredo- Remote 3.6 3.6 out of 5 stars Pennsylvania Remote Becoming a Customer Service Associate Analyst is a major steppingstone in your career. Your ability...
Remote WorkDairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Montpelier, VT
- 5 days ago
- Montpelier, VT
- 5 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
DLL Customer Service Specialist
- Barre, VT (8 miles from Montpelier, VT)
- 6 days ago
- Barre, VT (8 miles from Montpelier, VT)
- 6 days ago
This job was posted by : For more information, please see: ## **Overview** The Department of Liquor and Lottery is hiring to fill one of the positions on its 6-person customer service team. The...
- Barre, VT (8 miles from Montpelier, VT)
- 7 days ago
- Barre, VT (8 miles from Montpelier, VT)
- 7 days ago
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
Customer Service Representative (Change of Agent) Remote USA R0049353
- Montpelier, VT
- 9 days ago
- Montpelier, VT
- 9 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
Come join our amazing team! Must be able to work PST business hours.** The Mortgage Advocate/Office of the President will be responsible for resolving and responding to escalated or complex...
- South Barre, VT (7 miles from Montpelier, VT)
- 10 days ago
- South Barre, VT (7 miles from Montpelier, VT)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438832 Address: USA-VT-South Barre-456 South Barre Road Store Code: Store 08129 Front End (5151622) Hannaford Supermarkets started...
Position Summary This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Motor Vehicle Direct Client Service Specialist I
- Montpelier, VT
- 11 days ago
- Montpelier, VT
- 11 days ago
Overview The Motor Vehicle Direct Client Service Specialist position is based in Montpelier, and is responsible for customer service and examiner work for the Department of Motor Vehicles serving...
Seasonal Customer Service Representative (Remote)
- Montpelier, VT
- 12 days ago
- Montpelier, VT
- 12 days ago
Seasonal Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/...
Remote WorkPayment Center Customer Service Rep Please note that we do not offer visa sponsorship for this position. Summary We will train you to work directly with customers across America to ensure they...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Montpelier, VT
- 15 days ago
- Montpelier, VT
- 15 days ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Demographic Data for Montpelier, VT
Moving to Montpelier, VT? Find some basic demographic data about Montpelier, VT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Montpelier, VT
Highest Education Level
Customer Service Representatives in Montpelier, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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