Customer Service Representative Jobs in Montpelier, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Behavioral Health Customer Service Advocate - After Hours - Remote
- Washington, VT (15 miles from Montpelier, VT)
- 1 day ago
- Washington, VT (15 miles from Montpelier, VT)
- 1 day ago
The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from...
Remote WorkJapanese Customer Service Senior Representative Remote
- Washington, VT (15 miles from Montpelier, VT)
- 1 day ago
- Washington, VT (15 miles from Montpelier, VT)
- 1 day ago
High School Diploma or equivalent required, associate or bachelors degree preferred. 1+ years of customer service experience analyzing and solving customer problems required, call center experience...
Remote WorkCustomer Service Representative - VT Campus (Start Date June 10, 2025)
- Montpelier, VT
- 1 day ago
- Montpelier, VT
- 1 day ago
Customer Service Representative at National Life Group Starting rate is $22/hr with additional pay for relevant skills and experience....
Motor Vehicle Direct Client Service Specialist - Interim
- Montpelier, VT
- 2 days ago
- Montpelier, VT
- 2 days ago
Overview The Motor Vehicle Direct Client Service Specialist position is based in Montpelier, and is responsible for customer service and examiner work for the Department of Motor Vehicles serving...
Customer Service Hotline Agent
- Barre, VT (8 miles from Montpelier, VT)
- 3 days ago
- Barre, VT (8 miles from Montpelier, VT)
- 3 days ago
We are seeking a Customer Service Hotline Agent to join our client's team in Berlin, VT! In this role, you will be the cheerful and helpful face of the program, providing excellent support to...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Customer Service Representative
- Hardwick, VT (22 miles from Montpelier, VT)
- 5 days ago
- Hardwick, VT (22 miles from Montpelier, VT)
- 5 days ago
Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor....
Dominos Customer Service Rep/Pizza Maker - Barre - Store 3106. Job in Barre Gr8Jobs
- Barre, VT (8 miles from Montpelier, VT)
- 5 days ago
- Barre, VT (8 miles from Montpelier, VT)
- 5 days ago
Many of our current Franchise owners started as Customer Service Representatives or Drivers!...
Bilingual Spanish Customer Service Representative - Remote
- Montpelier, VT
- 7 days ago
- Montpelier, VT
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkMotor Vehicle Direct Client Service Specialist I
- Montpelier, VT
- 8 days ago
- Montpelier, VT
- 8 days ago
Overview The Motor Vehicle Direct Client Service Specialist position is based in Montpelier, and is responsible for customer service and examiner work for the Department of Motor Vehicles serving...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Morristown, VT (19 miles from Montpelier, VT)
- 16 days ago
- Morristown, VT (19 miles from Montpelier, VT)
- 16 days ago
PT Sales Associate Cashier at Hannaford in Morrisville, Vermont, United States Job Description CategoryArea of Expertise: Retail Operations Job Requisition: 427646 Address: USA-VT-Morrisville-80...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkAt CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
10K will be scaled toward Customer Success Advocate Sr, while Inside accounts will be fewer) + Implement Customer Success Plans and Identify and qualify opportunity for expansion with partnership...
Demographic Data for Montpelier, VT
Moving to Montpelier, VT? Find some basic demographic data about Montpelier, VT below.
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Salary for Customer Service Representative Jobs in Montpelier, VT
Highest Education Level
Customer Service Representatives in Montpelier, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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