Customer Service Representative Jobs in Middlebury, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hannaford Bros Co
- Brandon, VT (11 miles from Middlebury, VT)
- 1 day ago
- Brandon, VT (11 miles from Middlebury, VT)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 504361 Address: USA-VT-Brandon-71 Supermarket Drive Store Code: Store 08409 Management (7249530) Hannaford Supermarkets started out...
In Person Part TimeWe are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
In Person- Dexian
- Chittenden, VT (23 miles from Middlebury, VT)
- 11 days ago
- Chittenden, VT (23 miles from Middlebury, VT)
- 11 days ago
PREFERRED QUALIFICATIONS Automotive industry software support experience Contact Center Operations experience (telecom, workforce management, forecasting, call monitoring, etc.)...
RemoteFloating Customer Service Representative - Rutland, Vermont
- Bar Harbor Bank & Trust
- Brandon, VT (11 miles from Middlebury, VT)
- 13 days ago
- Brandon, VT (11 miles from Middlebury, VT)
- 13 days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
In Person Part Time- Sylvamo
- Ticonderoga, NY (19 miles from Middlebury, VT)
- 17 days ago
- Ticonderoga, NY (19 miles from Middlebury, VT)
- 17 days ago
At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the...
In PersonCustomer Service Representative- Rochester, VT
- Bar Harbor Bankshares
- Rochester, VT (18 miles from Middlebury, VT)
- 45+ days ago
- Rochester, VT (18 miles from Middlebury, VT)
- 45+ days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
In Person Part TimeSeasonal Customer Service Representative- Brandon, VT
- Bar Harbor Bankshares
- Brandon, VT (11 miles from Middlebury, VT)
- 60+ days ago
- Brandon, VT (11 miles from Middlebury, VT)
- 60+ days ago
Bar Harbor Bank & Trust is seeking a full-time, Seasonal Customer Service Representative for our Brandon, VT location....
In Person TemporaryDemographic Data for Middlebury, VT
Moving to Middlebury, VT? Find some basic demographic data about Middlebury, VT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middlebury, VT
Highest Education Level
Customer Service Representatives in Middlebury, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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