Customer Service Representative Jobs in Middlebury, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative 1 (Credit Union Teller)
- Brandon, VT (11 miles from Middlebury, VT)
- 6 days ago
- Brandon, VT (11 miles from Middlebury, VT)
- 6 days ago
This job was posted by : For more information, please see: Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where you can...
Member Service Representative II (Credit Union Teller)
- Castleton, VT (23 miles from Middlebury, VT)
- 6 days ago
- Castleton, VT (23 miles from Middlebury, VT)
- 6 days ago
This job was posted by : For more information, please see: Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where you can...
- Brandon, VT (11 miles from Middlebury, VT)
- 24 days ago
- Brandon, VT (11 miles from Middlebury, VT)
- 24 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429574 Address: USA-VT-Brandon-71 Supermarket Drive Store Code: Store 08409 Management (7249530) Hannaford Supermarkets started out...
Customer Service Representative
- Brandon, VT (11 miles from Middlebury, VT)
- 30+ days ago
- Brandon, VT (11 miles from Middlebury, VT)
- 30+ days ago
This job was posted by : For more information, please see: Tax Season 24 Client Service Professional (Receptionist) What youll do Youll be an integral part of showcasing our passion and pride and...
Part Time Customer Assistant Representative - Rutland, VT
- Chittenden, VT (23 miles from Middlebury, VT)
- 30+ days ago
- Chittenden, VT (23 miles from Middlebury, VT)
- 30+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Chittenden, VT (23 miles from Middlebury, VT)
- 45+ days ago
- Chittenden, VT (23 miles from Middlebury, VT)
- 45+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Category/Area of Expertise: Retail Operations Job Requisition: 411846 Address: USA-VT-Middlebury-260 Court St Store Code: Store 08121 Front End (5151619) Hannaford Supermarkets started out as a...
Demographic Data for Middlebury, VT
Moving to Middlebury, VT? Find some basic demographic data about Middlebury, VT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middlebury, VT
Highest Education Level
Customer Service Representatives in Middlebury, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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