Customer Service Representative Jobs in Essex Junction, VT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 44 Jobs

Customer Service Representative

  • Cerro Wire
  • Shelburne, VT (11 miles from Essex Junction, VT)
  • 15 hours ago
  • Shelburne, VT (11 miles from Essex Junction, VT)
  • 15 hours ago

The Customer Service Representative works closely with Engineers, Operations, Quality, Supply Chain and Business Development Managers to ensure customer requirements align with manufacturing capabilities...

In Person

Client Support Representative

  • Spherion
  • South Burlington, VT (7 miles from Essex Junction, VT)
  • 1 day ago
  • South Burlington, VT (7 miles from Essex Junction, VT)
  • 1 day ago

Spherion Vermont is seeking a Client Support Representative to accurately process incoming supply order, service, and networking support requests for document and networking clients via email and...

In Person

Customer Service Rep II - Ssc

  • Mohawk Industries Inc.
  • Williston, VT (6 miles from Essex Junction, VT)
  • 2 days ago
  • Williston, VT (6 miles from Essex Junction, VT)
  • 2 days ago

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...

In Person

Customer Service Specialist

  • City of Essex Junction, VT
  • Essex, VT
  • 5 days ago
  • Essex, VT
  • 5 days ago

Essex Junction Parks & Recreation is seeking a friendly, organized, and customer-focused professional to serve as our Customer Service Specialist. This role is the front line of our department,...

In Person

Customer Service Rep(03103) - 58A Pearl St

  • Domino's
  • Essex, VT
  • 6 days ago
  • Essex, VT
  • 6 days ago

Customer Service RepresentativeAre you ready to be part of the action?Immediate OpeningsAt Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion...

In Person

Customer Service Representative

  • National Seating & Mobility
  • Plattsburgh, NY (23 miles from Essex Junction, VT)
  • 7 days ago
  • Plattsburgh, NY (23 miles from Essex Junction, VT)
  • 7 days ago

Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams...

In Person

Customer Service Representative - IMMEDIATE HIRE

  • TEKsystems
  • Plattsburgh, NY (23 miles from Essex Junction, VT)
  • 13 days ago
  • Plattsburgh, NY (23 miles from Essex Junction, VT)
  • 13 days ago

IMMEDIATE CUSTOMER SERVICE JOB OPENING OPPORTUNITY TO WORK IN THE HEALTHCARE FIELD FOR ONE OF THE LARGEST DURABLE MEDICAL EQUIPMENT SUPPLIERS FULL TRAINING PROVIDED MONDAY - FRIDAY 9AM-530PM...

In Person

Customer Service Specialist

  • ActivStyle
  • Plattsburgh, NY (23 miles from Essex Junction, VT)
  • 14 days ago
  • Plattsburgh, NY (23 miles from Essex Junction, VT)
  • 14 days ago

Ready to make a real difference in people's lives? ActivStyle is seeking compassionate, driven individuals to join our teamwhere purpose meets professionalism. As a trusted provider of...

In Person

Customer Service Representative

  • 150324 Kingdom & Sequist
  • Morristown, VT (20 miles from Essex Junction, VT)
  • 14 days ago
  • Morristown, VT (20 miles from Essex Junction, VT)
  • 14 days ago

We are looking for a friendly, organized, and team-oriented Customer Service Representative to help create an exceptional experience for every client and patient who walks through our doors....

In Person

Customer Service Specialist

  • Sherwin Williams
  • Essex, VT
  • 15 days ago
  • Essex, VT
  • 15 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Customer Care Specialist - Creative Labels of Vermont

  • Sprink LLC
  • Winooski, VT (6 miles from Essex Junction, VT)
  • 18 days ago
  • Winooski, VT (6 miles from Essex Junction, VT)
  • 18 days ago

Brook + Whittle, one of the fastest-growing, sustainable, printing solutions companies, is currently seeking a full-time Customer Care Specialist. The position will be responsible for managing a...

Remote

Seasonal Sr. Customer Assistance Representative- Burlington Airport

  • Enterprise Mobility
  • South Burlington, VT (7 miles from Essex Junction, VT)
  • 18 days ago
  • South Burlington, VT (7 miles from Essex Junction, VT)
  • 18 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

In Person Temporary

Customer Service Gate Agent (Part-Time)

  • Piedmont Airlines
  • Burlington, VT (9 miles from Essex Junction, VT)
  • 19 days ago
  • Burlington, VT (9 miles from Essex Junction, VT)
  • 19 days ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

In Person Part Time

Multi-Location Customer Service Specialist

  • Sherwin Williams
  • Essex, VT
  • 20 days ago
  • Essex, VT
  • 20 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Multi-Location Customer Service Specialist

  • Sherwin-Williams
  • Essex, VT
  • 21 days ago
  • Essex, VT
  • 21 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Demographic Data for Essex Junction, VT

Moving to Essex Junction, VT? Find some basic demographic data about Essex Junction, VT below.


Local
National
22,153
615
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Essex Junction, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Essex Junction, VT offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Essex Junction, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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