Customer Service Representative Jobs in Berlin, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Managr Global Customer Service
- Fujifilm
- Montpelier, VT (2 miles from Berlin, VT)
- 2 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 2 days ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteClient Advocate - Remote (CST or EST)
- Onedigital
- Washington, VT (17 miles from Berlin, VT)
- 4 days ago
- Washington, VT (17 miles from Berlin, VT)
- 4 days ago
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing...
RemotePayment Center Customer Service Rep
- National Life Group
- Montpelier, VT (2 miles from Berlin, VT)
- 5 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 5 days ago
Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad....
In PersonCustomer Service Representative
- Highmark Health
- Montpelier, VT (2 miles from Berlin, VT)
- 6 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 6 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
In PersonCustomer Service Specialist - Full Time - Remote
- Datavant
- Montpelier, VT (2 miles from Berlin, VT)
- 12 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 12 days ago
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the worlds health data secure, accessible and actionable, we provide critical data solutions for...
Remote Full TimeCustomer Service Representative
- 150324 Kingdom & Sequist
- Morristown, VT (18 miles from Berlin, VT)
- 14 days ago
- Morristown, VT (18 miles from Berlin, VT)
- 14 days ago
We are looking for a friendly, organized, and team-oriented Customer Service Representative to help create an exceptional experience for every client and patient who walks through our doors....
In PersonMotor Vehicle Direct Client Service Specialist I
- State of Vermont
- Montpelier, VT (2 miles from Berlin, VT)
- 15 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 15 days ago
Overview The Motor Vehicle Direct Client Service Specialist I is a fast-paced position in the Mail Processing Unit that requires dealing with large volume of mail on a daily basis. Candidates...
In PersonCustomer Service Representative- Williamstown, VT
- Bar Harbor Bankshares
- Williamstown, VT (12 miles from Berlin, VT)
- 19 days ago
- Williamstown, VT (12 miles from Berlin, VT)
- 19 days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
In PersonAssociate Client Advocate (Remote)
- NFP Corp.
- Montpelier, VT (2 miles from Berlin, VT)
- 20 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 20 days ago
9 of 10,000 Between $40k and $44k Per Year Associate Client Advocate (Remote) NFP Corp. Occupation: Social and Human Service Assistants Location: Montpelier, VT - 05602 Job Type: Full Time (30...
Remote- Help at Home
- Montpelier, VT (2 miles from Berlin, VT)
- 21 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 21 days ago
Overview As the nations leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a...
In PersonUC Program Technician II - Customer Service - Limited Service
- State of Vermont
- Montpelier, VT (2 miles from Berlin, VT)
- 23 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 23 days ago
Customer Service Representatives must be able to work in stressful and sometimes emotional situations and treat the public with sensitivity, fairness, and tact. Who May...
In PersonUnemployment Compensation Customer Service Representative I - Temporary
- State of Vermont
- Montpelier, VT (2 miles from Berlin, VT)
- 23 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 23 days ago
Overview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team!...
Hybrid In Person Temporary- Hannaford Bros Co
- Morrisville, VT (18 miles from Berlin, VT)
- 30+ days ago
- Morrisville, VT (18 miles from Berlin, VT)
- 30+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 495719 Address: USA-VT-Morrisville-80 Fairground Plaza Store Code: Store 08162 Front End (5151637) Hannaford Supermarkets started out...
In Person Part TimeCustomer Assistant Representative - Montpelier Route 302
- Enterprise Mobility
- Barre, VT (10 miles from Berlin, VT)
- 45+ days ago
- Barre, VT (10 miles from Berlin, VT)
- 45+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In PersonWindow Clerk / Customer Service No Experience Required
- USPS
- Barre, VT (10 miles from Berlin, VT)
- 45+ days ago
- Barre, VT (10 miles from Berlin, VT)
- 45+ days ago
Window Clerk / Customer Service No Experience Required Role Overview: Window Clerks provide front-line customer service at USPS facilities. They assist customers with postal services, answer...
In PersonDemographic Data for Berlin, VT
Moving to Berlin, VT? Find some basic demographic data about Berlin, VT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Berlin, VT
Highest Education Level
Customer Service Representatives in Berlin, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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