Customer Service Representative Remote & Hybrid Only Jobs in Utah
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Remote
- Stafford Communications
- Salt Lake City, UT
- 2 hours ago
- Salt Lake City, UT
- 2 hours ago
As a Customer Service Representative, you will contribute to Premier NXs success by meeting our clients service levels. Come join us!...
RemoteSenior Managr Global Customer Service
- Fujifilm
- Salt Lake City, UT
- 16 hours ago
- Salt Lake City, UT
- 16 hours ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteOur client, a leader in the financial services and fintech industry, is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Customer...
HybridCustomer Service Representative, UT (7/13 Start)
- Progressive Leasing
- Draper, UT
- 17 hours ago
- Draper, UT
- 17 hours ago
We are currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!...
RemoteCustomer Service Mon-Fri Five Star Solutions - 3.1 Provo, UT Job Details Full-time $14 an hour 22 hours ago Benefits Paid training Qualifications Phone communication English Customer support...
RemoteCustomer Service Technical Support Representative
- Cricut
- South Jordan, UT
- 6 days ago
- South Jordan, UT
- 6 days ago
Company Description Cricut empowers people to make and personalize almost anythingfrom custom cards and apparel to everyday items and home decor. Our smart cutting machines, design apps, and...
RemoteBilingual Financial Customer Service Representative - SLC
- Empower
- Salt Lake City, UT
- 6 days ago
- Salt Lake City, UT
- 6 days ago
center experience A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention...
HybridCustomer Service Rep. -Writing Team (remote)
- Fox Pest Control
- Logan, UT
- 6 days ago
- Logan, UT
- 6 days ago
Responsibilities A Day in the life of a Customer Service Representative on the writing team As a Customer Service Representative (CSR) on the writing team at Fox, you will have the opportunity to communicate...
RemoteQualifications At least two years of customer service or call center experience preferred....
Hybrid- MassMutual Financial Group
- Salt Lake City, UT
- 11 days ago
- Salt Lake City, UT
- 11 days ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Life Customer Care Center, you'll have an opportunity to develop highly...
RemoteRemote Bilingual Customer Service Rep
- EchoStar
- Salt Lake City, UT
- 13 days ago
- Salt Lake City, UT
- 13 days ago
Summary As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and...
Remote- Veracity Insurance Solutions
- Pleasant Grove, UT
- 17 days ago
- Pleasant Grove, UT
- 17 days ago
At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation and progress. We are a creative team of doers constantly striving to develop value-driven products...
RemoteRemote - Inbound Customer Service Specialist
- VXI Global Solutions, LLC
- UT
- 17 days ago
- UT
- 17 days ago
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer...
RemoteCustomer Experience Representative
- Orion Advisor Solutions
- Lehi, UT
- 17 days ago
- Lehi, UT
- 17 days ago
About this Opportunity: The Customer Experience Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role...
HybridAbout this Opportunity: As a Customer Service Representative, you will provide superior service to our clients and act as the first point of contact for the investment representatives and clients....
HybridDemographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Utah
Highest Education Level
Customer Service Representatives in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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