Call Center Representative Jobs in Utah
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Description:The Call Center is looking for persons interested in working grave(10pm to 6am) and weekend shifts. The Call Center serves the campus community 24 hours a day, 365 days a...
Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry....
REMOTE Medical Call Center Representative UTAH ONLY
- Park City, UT
- 6 days ago
- Park City, UT
- 6 days ago
Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team....
Remote WorkPremium Billing Specialist (Call Center)
- Salt Lake City, UT
- 7 days ago
- Salt Lake City, UT
- 7 days ago
Start Date: 9/15 Contract for Open Enrollment Period Professional Summary The Premium Billing Specialist is responsible for delivering exceptional customer service while independently managing...
At least 12 months of recent call center experience. Ability to commit to the full schedule with no time off during the first 90 days. A quiet, professional remote work environment....
Remote WorkAt least 12 months of recent call center experience. Ability to commit to the full schedule with no time off during the first 90 days. A quiet, professional remote work environment....
Remote WorkEducation High School Graduate or Equivalent (Required) Certification/Licensure No specific certification or licensure requirements Experience Minimum 3 years of call center experience (required) Experience...
Overview The work hours for this position are 11:00 am to 8:00 pm Eastern time OR 10:00 am to 7:00 pm Central time OR 9:00 am to 6:00 pm Mountain time. Job Purpose Provides in-depth product...
center experience preferred, but not required Benefits: Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave...
Part-Time Call Center Representative (Temp-to-Perm)
- Salt Lake City, UT
- 14 days ago
- Salt Lake City, UT
- 14 days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkContact Center Representative Category:Clerical - Call Center Location:Ogden, UT 84401 Pay:$16.00 Hourly Posted:23 hours ago Status:Open Description Contact Center Representative Great phone...
Medical Call Center Representative UTAH
- Salt Lake City, UT
- 30+ days ago
- Salt Lake City, UT
- 30+ days ago
IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate...
Remote WorkEmail - [email protected] a job alert for this search Call Center Representative South Jordan, UT, United States...
Pharmacy Call Center Technician Req #18192 3540 S 4000 W, West Valley City, UT 84120, USA Job Description Posted Monday, June 16, 2025 at 2:00 AM | Expires Tuesday, June 24, 2025 at 1:59 AM $19.00...
Overview Job Purpose The Client Support Specialist II acts as a subject-matter and product-area specialist to provide support to our customer base utilizing ICE Mortgage Technology products,...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Utah
Highest Education Level
Call Center Representatives in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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