Customer Service Representative Jobs in Slc, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Salt Lake City, UT (10 miles from Slc, UT)
- 8 hours ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 8 hours ago
$22.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative - FT
- Salt Lake City, UT (10 miles from Slc, UT)
- 23 days ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 23 days ago
$22.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Bilingual Customer Service Specialist (Spanish)
- West Valley, UT (4 miles from Slc, UT)
- 1 hour ago
- West Valley, UT (4 miles from Slc, UT)
- 1 hour ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Magna, UT (10 miles from Slc, UT)
- 2 hours ago
- Magna, UT (10 miles from Slc, UT)
- 2 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative (remote)
- Salt Lake City, UT (10 miles from Slc, UT)
- 3 hours ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 3 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkAvis Customer Service Associate - Outdoor Lot Support (Full-Time)
- Salt Lake City, UT (10 miles from Slc, UT)
- 5 hours ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 5 hours ago
$22.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Lehi, UT (24 miles from Slc, UT)
- 18 hours ago
- Lehi, UT (24 miles from Slc, UT)
- 18 hours ago
About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that...
Part Time AM Member Service Representative (Teller) - Bilingual (Spanish/English) Required
- Salt Lake City, UT (10 miles from Slc, UT)
- 18 hours ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 18 hours ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Relations Representative
- Salt Lake City, UT (10 miles from Slc, UT)
- 18 hours ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 18 hours ago
We are a globally diverse and multicultural organization with ~8,000 colleagues operating out of 40+ countries, earning about 3 billion EUR in 2023. In addition to a competitive salary and...
- South Jordan, UT (14 miles from Slc, UT)
- 18 hours ago
- South Jordan, UT (14 miles from Slc, UT)
- 18 hours ago
Customer Support Rep - $22/hr South Jordan, UT Preference for 1 of the following criteria: College Degree Previous contact center experience Position Description Client Support Service...
- South Jordan, UT (14 miles from Slc, UT)
- 18 hours ago
- South Jordan, UT (14 miles from Slc, UT)
- 18 hours ago
6 months We are seeking Client Support Service Professionals to manage incoming phone inquiries related to Brokerage accounts. You will provide accurate, efficient, and high-quality support across...
Customer Service Associate - Temporary
- Lehi, UT (24 miles from Slc, UT)
- 18 hours ago
- Lehi, UT (24 miles from Slc, UT)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-Time Customer Service Support Specialist
- Salt Lake City, UT (10 miles from Slc, UT)
- 22 hours ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 22 hours ago
Overview IST Management is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through...
Customer Service Representative - Patient Registration II
- Salt Lake City, UT (10 miles from Slc, UT)
- 1 day ago
- Salt Lake City, UT (10 miles from Slc, UT)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Rep (7519) - 2129 E 9400 South
- Cottonwood Heights, UT (13 miles from Slc, UT)
- 1 day ago
- Cottonwood Heights, UT (13 miles from Slc, UT)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Demographic Data for Slc, UT
Moving to Slc, UT? Find some basic demographic data about Slc, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Slc, UT
Highest Education Level
Customer Service Representatives in Slc, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »