Customer Service Representative Jobs in Provo, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Provo, UT
- 14 days ago
- Multi-Color Corporation
- Provo, UT
- 14 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Customer Service Representative - Assistant Manager
- Spanish Fork, UT (12 miles from Provo, UT)
- 20 hours ago
- Spanish Fork, UT (12 miles from Provo, UT)
- 20 hours ago
Do you thrive on making a positive, lasting impact on people?- Do you have customer service experience?- Are you looking for an opportunity to learn a new industry, with paid on the job training?-...
- Draper, UT (20 miles from Provo, UT)
- 1 day ago
- Draper, UT (20 miles from Provo, UT)
- 1 day ago
Tesla is looking for a Tesla Support Specialist to work onsite in Draper, UT on one of the most progressive vehicle brands in theworld. This position requires a high-level customer and employee...
- Orem, UT (6 miles from Provo, UT)
- 1 day ago
- Orem, UT (6 miles from Provo, UT)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Field Customer Support Specialist (Collections)- Draper, UT
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
Field Customer Support Specialist (Collections) Location: Draper, UT Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that...
Customer Service Representative - Patient Registration
- Spanish Fork, UT (12 miles from Provo, UT)
- 3 days ago
- Spanish Fork, UT (12 miles from Provo, UT)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Hire Ahead Member Service Representative (Teller)
- Orem, UT (6 miles from Provo, UT)
- 3 days ago
- Orem, UT (6 miles from Provo, UT)
- 3 days ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Service Representative (7486)
- Bluffdale, UT (21 miles from Provo, UT)
- 4 days ago
- Bluffdale, UT (21 miles from Provo, UT)
- 4 days ago
Company Description About Us Welcome to Islands to Salt Lake LLC doing business as Domino's! Owned and operating in Salt Lake UT. Aloha! Our franchise has grown from the islands of Hawai'i to Salt...
Retail Cashier and Customer Service
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
Meeting & Understanding Customers Retail Cashier and Customer Service Draper, United States Customer Relations Part time Job Description Job ID: 285514 Date posted: 22/04/2025 Why we will love you...
Neovest - Technical Client Service - Associate
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
JobID: 210576493 Category: Digital JobSchedule: Full time Posted Date: 2025-04-25T18:13:26+00:00 JobShift: Base Pay/Salary: New York,NY $95,000.00-$150,000.00 The Digital team is dedicated to...
Customer Service Representative (Patient Registration)
- American Fork, UT (13 miles from Provo, UT)
- 6 days ago
- American Fork, UT (13 miles from Provo, UT)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Bilingual Customer Service Specialist (Spanish)
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service - Self Storage Manager
- Riverton, UT (21 miles from Provo, UT)
- 7 days ago
- Riverton, UT (21 miles from Provo, UT)
- 7 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Automotive AR Collections Customer Service
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
Automotive AR Collections Customer Service 351 Opportunity Wy, Draper, UT 84020, USA Req #6234 Friday, April 18, 2025 About Asbury Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Provo, UT
Highest Education Level
Customer Service Representatives in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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