Customer Service Representative Jobs in Provo, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lehi, UT (14 miles from Provo, UT)
- 2 hours ago
- Lehi, UT (14 miles from Provo, UT)
- 2 hours ago
About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that...
Customer Service Associate - Temporary
- Lehi, UT (14 miles from Provo, UT)
- 2 hours ago
- Lehi, UT (14 miles from Provo, UT)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07598) - City Center, Eagle Mountain
- Eagle Mountain, UT (14 miles from Provo, UT)
- 11 hours ago
- Eagle Mountain, UT (14 miles from Provo, UT)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Part-time Member Service Representative
- Orem, UT (6 miles from Provo, UT)
- 1 day ago
- Orem, UT (6 miles from Provo, UT)
- 1 day ago
Description There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays...
Customer Care Agent - French Language
- Lehi, UT (14 miles from Provo, UT)
- 2 days ago
- Lehi, UT (14 miles from Provo, UT)
- 2 days ago
Description Reports to: Director of Compliance and Customer Care FLSA Status: Non-Exempt Department: Customer Care Job Title: Customer Care Agent Location: Lehi/Corporate Direct Reports: N/A...
Retail Cashier and Customer Service
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
Why we will love you 1 year sales or customer service experience preferred High School Diploma or equivalent What you'll be doing day to day Build loyalty by ensuring customers have a positive...
- American Fork, UT (13 miles from Provo, UT)
- 3 days ago
- American Fork, UT (13 miles from Provo, UT)
- 3 days ago
Customer Care Specialist 4.1 4.1 out of 5 stars American Fork, UT 84003 Hybrid work The Customer Care Specialist is a vital link between the company and our customers, providing an outstanding...
eCommerce Customer Support Specialist
- Lehi, UT (14 miles from Provo, UT)
- 3 days ago
- Lehi, UT (14 miles from Provo, UT)
- 3 days ago
Come join Motivosity as a eCommerce Customer Support Specialist Maybe you're already at a cool company, but Motivosity is a bucket list company and now is the most exciting time to join....
Customer Service Rep (7532) - 5174 W 13400 S Ste 102
- Riverton, UT (21 miles from Provo, UT)
- 3 days ago
- Riverton, UT (21 miles from Provo, UT)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Customer Service Specialist
- Payson, UT (13 miles from Provo, UT)
- 4 days ago
- Payson, UT (13 miles from Provo, UT)
- 4 days ago
Working closely with sales, production and shipping teams, communicate directly with assigned customers to ensure customer orders are correct, on time, and complete to drive continuous improvement...
Savers / Value Village Careers - Customer Service Associate
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Enterprise Customer Success Representative
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
Job Type Full-time Description Solutionreach is hiring an Enterprise Customer Success Representative. This role is physically located in Lehi, Utah at our corporate headquarters and works a hybrid...
French-Speaking Customer Service Representative
- Pleasant Grove, UT (12 miles from Provo, UT)
- 5 days ago
- Pleasant Grove, UT (12 miles from Provo, UT)
- 5 days ago
At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement...
- Pleasant Grove, UT (12 miles from Provo, UT)
- 5 days ago
- Pleasant Grove, UT (12 miles from Provo, UT)
- 5 days ago
About The Role Altabank, Division of Glacier Bank, is looking for a Full-time Customer Care Representative for our Pleasant Grove Service Center. Summary This role manages a large volume of...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Provo, UT
Highest Education Level
Customer Service Representatives in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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