Customer Service Representative Jobs in Orem, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Provo, UT (6 miles from Orem, UT)
- 14 days ago
- Multi-Color Corporation
- Provo, UT (6 miles from Orem, UT)
- 14 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Customer Service Representative - Assistant Manager
- Spanish Fork, UT (18 miles from Orem, UT)
- 20 hours ago
- Spanish Fork, UT (18 miles from Orem, UT)
- 20 hours ago
Do you thrive on making a positive, lasting impact on people?- Do you have customer service experience?- Are you looking for an opportunity to learn a new industry, with paid on the job training?-...
- Draper, UT (14 miles from Orem, UT)
- 23 hours ago
- Draper, UT (14 miles from Orem, UT)
- 23 hours ago
Tesla is looking for a Tesla Support Specialist to work onsite in Draper, UT on one of the most progressive vehicle brands in theworld. This position requires a high-level customer and employee...
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
PT PM Member Service Representative (Teller)
- Provo, UT (6 miles from Orem, UT)
- 1 day ago
- Provo, UT (6 miles from Orem, UT)
- 1 day ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Retail Customer Service Associate
- Sandy, UT (20 miles from Orem, UT)
- 1 day ago
- Sandy, UT (20 miles from Orem, UT)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Technical Support Representative
- South Jordan, UT (21 miles from Orem, UT)
- 2 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 2 days ago
service representative where technical support or trouble shooting is a primary job function Required Technical Experience: Windows and MacOS : Intermediate knowledge of Windows and Mac operating systems...
Field Customer Support Specialist (Collections)- Draper, UT
- Draper, UT (14 miles from Orem, UT)
- 2 days ago
- Draper, UT (14 miles from Orem, UT)
- 2 days ago
Field Customer Support Specialist (Collections) Location: Draper, UT Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that...
Customer Service Representative - Patient Registration
- Spanish Fork, UT (18 miles from Orem, UT)
- 3 days ago
- Spanish Fork, UT (18 miles from Orem, UT)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Specialist (part-time at Sandy Library)
- Sandy, UT (20 miles from Orem, UT)
- 3 days ago
- Sandy, UT (20 miles from Orem, UT)
- 3 days ago
JOB SUMMARY Provides public service in the circulation area to register and issue library cards, check out materials, accept payments for fines and fees, handle inquiries and resolve customer...
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Service Representative (7486)
- Bluffdale, UT (17 miles from Orem, UT)
- 4 days ago
- Bluffdale, UT (17 miles from Orem, UT)
- 4 days ago
Company Description About Us Welcome to Islands to Salt Lake LLC doing business as Domino's! Owned and operating in Salt Lake UT. Aloha! Our franchise has grown from the islands of Hawai'i to Salt...
- Midvale, UT (22 miles from Orem, UT)
- 4 days ago
- Midvale, UT (22 miles from Orem, UT)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Cashier and Customer Service
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
Meeting & Understanding Customers Retail Cashier and Customer Service Draper, United States Customer Relations Part time Job Description Job ID: 285514 Date posted: 22/04/2025 Why we will love you...
JobID: 210576493 Category: Digital JobSchedule: Full time Posted Date: 2025-04-25T18:13:26+00:00 JobShift: Base Pay/Salary: New York,NY $95,000.00-$150,000.00 The Digital team is dedicated to...
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Orem, UT
Highest Education Level
Customer Service Representatives in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Referrals
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »