Customer Service Representative Jobs in Ogden, UT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 33 Jobs

Customer Service Representative

  • Layton, UT (11 miles from Ogden, UT)
  • 1 day ago
  • Layton, UT (11 miles from Ogden, UT)
  • 1 day ago

Post Customer Service Representative Job Category: Team Members Requisition Number: CUSTO017473 Posting Details Posted: June 27, 2025 Full-Time Locations Showing 1 location Layton, UT 84041, USA Job...

Under the direct supervision of the Business Office Manager, the Customer Care Specialist is responsible for providing product and service information, resolving product and service problems, and...

Customer Service Team Member- $11/hr

  • Layton, UT (11 miles from Ogden, UT)
  • 3 days ago
  • Layton, UT (11 miles from Ogden, UT)
  • 3 days ago

Store - SLC-LAYTON, UT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Clinton, UT (9 miles from Ogden, UT)
  • 5 days ago
  • Clinton, UT (9 miles from Ogden, UT)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative, Medicare Pharmacy

  • Layton, UT (11 miles from Ogden, UT)
  • 5 days ago
  • Layton, UT (11 miles from Ogden, UT)
  • 5 days ago

. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...

Customer Service Representative

  • Brigham City, UT (21 miles from Ogden, UT)
  • 7 days ago
  • Brigham City, UT (21 miles from Ogden, UT)
  • 7 days ago

This Customer Service Representative is responsible for establishing a full-relationship with customers....

Customer Service Team Member

  • Ogden, UT
  • 9 days ago
  • Ogden, UT
  • 9 days ago

Individual will assist customers in the Wildcat store in all capacities in a wide variety of tasks: greet customers in a friendly, professional manner; become knowledgeable about the textbook...

Pharmacy Customer Service Associate

  • Kaysville, UT (13 miles from Ogden, UT)
  • 11 days ago
  • Kaysville, UT (13 miles from Ogden, UT)
  • 11 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep (09108)

  • North Ogden, UT (12 miles from Ogden, UT)
  • 12 days ago
  • North Ogden, UT (12 miles from Ogden, UT)
  • 12 days ago

Company Description Domino's in North Ogden is owned and operated by ByPies II LLC. We are a franchise that does business as Domino's. We have multiple positions available! Apply Today! Job...

Retail Customer Service Cashier

  • Brigham City, UT (21 miles from Ogden, UT)
  • 13 days ago
  • Brigham City, UT (21 miles from Ogden, UT)
  • 13 days ago

Req ID: 459088 Address: 20 South 1550 West St Brigham City, UT, 84302 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Savers / Value Village Careers - Customer Service Associate

  • Layton, UT (11 miles from Ogden, UT)
  • 18 days ago
  • Layton, UT (11 miles from Ogden, UT)
  • 18 days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for...

FT Sales Associate

  • Farmington, UT (16 miles from Ogden, UT)
  • 18 days ago
  • Farmington, UT (16 miles from Ogden, UT)
  • 18 days ago

About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...

Customer Service Representative - Patient Registration

  • Ogden, UT
  • 19 days ago
  • Ogden, UT
  • 19 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Remote Work

Customer Service Associate - Dinner/Close Shift

  • Riverdale, UT (5 miles from Ogden, UT)
  • 21 days ago
  • Riverdale, UT (5 miles from Ogden, UT)
  • 21 days ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representatives

  • Ogden, UT
  • 24 days ago
  • Ogden, UT
  • 24 days ago

The ideal Candidate will possess the following: 1+ years of Customer Call Center Experience. Demonstrated ability to work successfully in a metric driven environment....

Remote Work

Demographic Data for Ogden, UT

Moving to Ogden, UT? Find some basic demographic data about Ogden, UT below.


Local
National
214,320
5,316
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Ogden, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ogden, UT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ogden, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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