Customer Service Representative Jobs in Layton, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Clinton, UT (10 miles from Layton, UT)
- moments ago
- Clinton, UT (10 miles from Layton, UT)
- moments ago
Customer Service Representative (CSR) Starting Pay Range: $12/Hour Full Time/Part Time: Part Time Schedule: Nights and Weekends Benefits: We offer our Part-Time Team Members free bowling, free arcade...
Customer Service Representative
- Salt Lake City, UT (19 miles from Layton, UT)
- 5 hours ago
- Salt Lake City, UT (19 miles from Layton, UT)
- 5 hours ago
Experience A minimum 1 2 years of helpdesk or call center experience. Education Level A minimum of a high school diploma or equivalent is required....
Customer Service Associate - Temporary
- Woods Cross, UT (14 miles from Layton, UT)
- 8 hours ago
- Woods Cross, UT (14 miles from Layton, UT)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Woods Cross, UT (14 miles from Layton, UT)
- 22 hours ago
- Woods Cross, UT (14 miles from Layton, UT)
- 22 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
PT PM Member Service Representative (Teller) - Bilingual (Spanish/English) Preferred
- South Ogden, UT (7 miles from Layton, UT)
- 1 day ago
- South Ogden, UT (7 miles from Layton, UT)
- 1 day ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
- Clinton, UT (10 miles from Layton, UT)
- 3 days ago
- Clinton, UT (10 miles from Layton, UT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CLUB Customer Service Outfitter
- Farmington, UT (6 miles from Layton, UT)
- 5 days ago
- Farmington, UT (6 miles from Layton, UT)
- 5 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Ogden, UT (11 miles from Layton, UT)
- 6 days ago
- Ogden, UT (11 miles from Layton, UT)
- 6 days ago
Customer Service Associate 3.1 3.1 out of 5 stars 3833 S Washington Blvd, Ogden, UT 84403 Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the...
Customer Service Representative - French language
- Clearfield, UT (10 miles from Layton, UT)
- 8 days ago
- Clearfield, UT (10 miles from Layton, UT)
- 8 days ago
Lifetime Products Inc, is seeking a French speaking Customer Service Representative to join our team....
Customer Service - Self Storage Manager
- Clearfield, UT (10 miles from Layton, UT)
- 8 days ago
- Clearfield, UT (10 miles from Layton, UT)
- 8 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Store Customer Service Specialist
- Clearfield, UT (10 miles from Layton, UT)
- 9 days ago
- Clearfield, UT (10 miles from Layton, UT)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Salt Lake City, UT (19 miles from Layton, UT)
- 10 days ago
- Salt Lake City, UT (19 miles from Layton, UT)
- 10 days ago
Req ID: 459084 Address: 25 N. Redwood Rd. Salt Lake City, UT, 84116 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Center Representative
- Clearfield, UT (10 miles from Layton, UT)
- 10 days ago
- Clearfield, UT (10 miles from Layton, UT)
- 10 days ago
Customer Service Center Representative Salary $17.13 - $27.73 Hourly Location Clearfield City, UT Job Type Part-Time (PT) Job Number 041725-351 Department Community Development/CSC Opening Date...
PT Member Service Representative (Teller)
- Woods Cross, UT (14 miles from Layton, UT)
- 13 days ago
- Woods Cross, UT (14 miles from Layton, UT)
- 13 days ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Service Representative
- Ogden, UT (11 miles from Layton, UT)
- 16 days ago
- Ogden, UT (11 miles from Layton, UT)
- 16 days ago
This Customer Service Representative is responsible for establishing a full-relationship with customers....
Demographic Data for Layton, UT
Moving to Layton, UT? Find some basic demographic data about Layton, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Layton, UT
Highest Education Level
Customer Service Representatives in Layton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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