Customer Service Representative Jobs in Layton, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Landscape Yard Laborer & Customer Service (Ogden, UT, US, 84401)
- CRH Plc.
- Ogden, UT (11 miles from Layton, UT)
- 1 hour ago
- Ogden, UT (11 miles from Layton, UT)
- 1 hour ago
Job ID: 525026 Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment,...
In PersonCustomer Experience Representative
- Belmar Pharma Solutions
- North Salt Lake, UT (16 miles from Layton, UT)
- 2 hours ago
- North Salt Lake, UT (16 miles from Layton, UT)
- 2 hours ago
Customer Experience Representative Division MedQuest Pharmacy Category Pharmaceutical Description MedQuest has been the compounding pharmacy of choice for healthcare providers who refuse to...
In Person- Worldwide TechServices
- Roy, UT (10 miles from Layton, UT)
- 2 days ago
- Roy, UT (10 miles from Layton, UT)
- 2 days ago
Company Description Worldwide TechServices is a global leader in delivering technology services and solutions to the worlds most demanding clients. Headquartered in Billerica, MA; we provide...
In PersonCustomer Care Specialist Location: Layton, UT Employment Type : Full-Time Compensation: $23$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping...
In PersonCustomer Service Rep(07538) - 2686 N 1850 W
- Domino's Pizza
- Farr West, UT (18 miles from Layton, UT)
- 5 days ago
- Farr West, UT (18 miles from Layton, UT)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonPatient and Customer Care Representative
- GoodVets
- Riverdale, UT (5 miles from Layton, UT)
- 5 days ago
- Riverdale, UT (5 miles from Layton, UT)
- 5 days ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Ogden, UT (11 miles from Layton, UT)
- 7 days ago
- Ogden, UT (11 miles from Layton, UT)
- 7 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Bob Barker Company
- Ogden, UT (11 miles from Layton, UT)
- 8 days ago
- Ogden, UT (11 miles from Layton, UT)
- 8 days ago
Qualifications At least two years of customer service or call center experience preferred....
Hybrid- Ezcorp
- Riverdale, UT (5 miles from Layton, UT)
- 12 days ago
- Riverdale, UT (5 miles from Layton, UT)
- 12 days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
In Person- Apria Healthcare
- Ogden, UT (11 miles from Layton, UT)
- 12 days ago
- Ogden, UT (11 miles from Layton, UT)
- 12 days ago
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Ogden, UT (11 miles from Layton, UT)
- 15 days ago
- Ogden, UT (11 miles from Layton, UT)
- 15 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Associate - Morning Shift
- Raising Cane's
- Riverdale, UT (5 miles from Layton, UT)
- 15 days ago
- Riverdale, UT (5 miles from Layton, UT)
- 15 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Associate - Closing Shift
- Raising Cane's
- Layton, UT
- 16 days ago
- Layton, UT
- 16 days ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- Weber State University
- Ogden, UT (11 miles from Layton, UT)
- 26 days ago
- Ogden, UT (11 miles from Layton, UT)
- 26 days ago
Individual will assist customers in the Wildcat store in all capacities in a wide variety of tasks: greet customers in a friendly, professional manner; become knowledgeable about the textbook...
In Person Part TimeVeterinary Client Service Representative
- Thrive Pet Healthcare
- Bountiful, UT (14 miles from Layton, UT)
- 30+ days ago
- Bountiful, UT (14 miles from Layton, UT)
- 30+ days ago
Description Animal Medical Clinic is hiring a Full-Time Veterinary Client Service Representative to join our growing team! Our ideal candidate: 1-2 years experience in a veterinary office Works...
In PersonDemographic Data for Layton, UT
Moving to Layton, UT? Find some basic demographic data about Layton, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Layton, UT
Highest Education Level
Customer Service Representatives in Layton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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