Customer Service Representative Jobs in Layton, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Post Customer Service Representative Job Category: Team Members Requisition Number: CUSTO017473 Posting Details Posted: June 27, 2025 Full-Time Locations Showing 1 location Layton, UT 84041, USA Job...
Customer Service Team Member- $11/hr
- Slc, UT (22 miles from Layton, UT)
- 1 day ago
- Slc, UT (22 miles from Layton, UT)
- 1 day ago
Store - SLC-LAYTON, UT Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Care Specialist - Administrative Services East - Full Time
- Ogden, UT (11 miles from Layton, UT)
- 3 days ago
- Ogden, UT (11 miles from Layton, UT)
- 3 days ago
Under the direct supervision of the Business Office Manager, the Customer Care Specialist is responsible for providing product and service information, resolving product and service problems, and...
Store - SLC-LAYTON, UT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Clinton, UT (10 miles from Layton, UT)
- 5 days ago
- Clinton, UT (10 miles from Layton, UT)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Service Representative SWF Dispatch
- Salt Lake City, UT (19 miles from Layton, UT)
- 7 days ago
- Salt Lake City, UT (19 miles from Layton, UT)
- 7 days ago
Job ID: 512216 Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment,...
- Salt Lake City, UT (22 miles from Layton, UT)
- 7 days ago
- Salt Lake City, UT (22 miles from Layton, UT)
- 7 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Eaglewood Golf Course Front of House Customer Service 21 and Older
- North Salt Lake, UT (16 miles from Layton, UT)
- 7 days ago
- North Salt Lake, UT (16 miles from Layton, UT)
- 7 days ago
GRILL CUSTOMER SERVICE DEPARTMENT: GOLF DEPARTMENT GL: 55-5586-41102 JOB CLASSIFICATION: SEASONAL PAY GRADE 1 2024 YEAR ($10-$15 PER HOUR) GOLF PRIVILEGES & EMPLOYEE DISCOUNTS INCLUDED POSITION...
- Ogden, UT (11 miles from Layton, UT)
- 9 days ago
- Ogden, UT (11 miles from Layton, UT)
- 9 days ago
Individual will assist customers in the Wildcat store in all capacities in a wide variety of tasks: greet customers in a friendly, professional manner; become knowledgeable about the textbook...
Pharmacy Customer Service Associate
- Kaysville, UT (4 miles from Layton, UT)
- 11 days ago
- Kaysville, UT (4 miles from Layton, UT)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- North Ogden, UT (18 miles from Layton, UT)
- 12 days ago
- North Ogden, UT (18 miles from Layton, UT)
- 12 days ago
Company Description Domino's in North Ogden is owned and operated by ByPies II LLC. We are a franchise that does business as Domino's. We have multiple positions available! Apply Today! Job...
Savers / Value Village Careers - Customer Service Associate
- Layton, UT
- 18 days ago
- Layton, UT
- 18 days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for...
- Farmington, UT (6 miles from Layton, UT)
- 18 days ago
- Farmington, UT (6 miles from Layton, UT)
- 18 days ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Customer Service Representative - Patient Registration
- Ogden, UT (11 miles from Layton, UT)
- 19 days ago
- Ogden, UT (11 miles from Layton, UT)
- 19 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Remote WorkDemographic Data for Layton, UT
Moving to Layton, UT? Find some basic demographic data about Layton, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Layton, UT
Highest Education Level
Customer Service Representatives in Layton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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