Customer Service Representative Jobs in Layton, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative III
- Salt Lake, UT (21 miles from Layton, UT)
- 4 hours ago
- Salt Lake, UT (21 miles from Layton, UT)
- 4 hours ago
Apply to be a Customer Service Representative III today! 9945373...
Customer Service Associate - Temporary
- Syracuse, UT (9 miles from Layton, UT)
- 1 day ago
- Syracuse, UT (9 miles from Layton, UT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service/ Lot Attendant
- Ogden, UT (11 miles from Layton, UT)
- 2 days ago
- Ogden, UT (11 miles from Layton, UT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Clearfield, UT (10 miles from Layton, UT)
- 2 days ago
- Clearfield, UT (10 miles from Layton, UT)
- 2 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Veterinary Client Service Representative
- West Bountiful, UT (12 miles from Layton, UT)
- 2 days ago
- West Bountiful, UT (12 miles from Layton, UT)
- 2 days ago
The Animal Care Center is seeking a Client Service Representative to join our team! Our ideal candidate: Self-motivated Works well on a team Organized and detail oriented Possesses superior...
Professional Office Services, Inc is currently seeking candidates for a Customer Support Specialist at our Layton, UT production facility. The general hours for this position will be 8:00am-4:30pm...
- Pleasant View, UT (18 miles from Layton, UT)
- 4 days ago
- Pleasant View, UT (18 miles from Layton, UT)
- 4 days ago
Company Description Domino's Employee Benefits: Competitive Wages - pay based on experience and the position. Starting pay is $9.00 per hour Flexible Schedules - Part time or Full time schedules...
Wildcat Lanes Customer Service
- Ogden, UT (11 miles from Layton, UT)
- 4 days ago
- Ogden, UT (11 miles from Layton, UT)
- 4 days ago
The Wildcat Lanes Customer Service employee will be responsible for: Providing excellent customer service Handling money Other office duties as assigned* Employees will be thoroughly trained on...
Pharmacy Customer Service Associate
- Kaysville, UT (4 miles from Layton, UT)
- 4 days ago
- Kaysville, UT (4 miles from Layton, UT)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Bilingual/Spanish Speaking Required)
- Farmington, UT (6 miles from Layton, UT)
- 6 days ago
- Farmington, UT (6 miles from Layton, UT)
- 6 days ago
Spanish Speaking Required Job Details: Weekends off - Every Saturday and Sunday off! Paid leave - Part time employees will receive vacation time accrual starting their second pay period of...
- Roy, UT (10 miles from Layton, UT)
- 6 days ago
- Roy, UT (10 miles from Layton, UT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Riverdale, UT (5 miles from Layton, UT)
- 6 days ago
- Riverdale, UT (5 miles from Layton, UT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Plain City, UT (18 miles from Layton, UT)
- 6 days ago
- Plain City, UT (18 miles from Layton, UT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Woods Cross, UT (14 miles from Layton, UT)
- 6 days ago
- Woods Cross, UT (14 miles from Layton, UT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Layton, UT
Moving to Layton, UT? Find some basic demographic data about Layton, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Layton, UT
Highest Education Level
Customer Service Representatives in Layton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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