Customer Service Representative Jobs in Cottonwood Heights, UT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 204 Jobs

Part Time Member Service Representative (Teller) - Bilingual Required (Spanish/English)

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 4 hours ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 4 hours ago

Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...

Sales Associate - Salt Lake City - Sports Medicine

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 5 hours ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 5 hours ago

Work Flexibility: Field-based Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...

Customer Service Representative III

  • Salt Lake, UT (13 miles from Cottonwood Heights, UT)
  • 5 hours ago
  • Salt Lake, UT (13 miles from Cottonwood Heights, UT)
  • 5 hours ago

Apply to be a Customer Service Representative III today! 9945373...

Customer Service Representative

  • Park City, UT (11 miles from Cottonwood Heights, UT)
  • 10 hours ago
  • Park City, UT (11 miles from Cottonwood Heights, UT)
  • 10 hours ago

Customer Service Representative - Park City FULLTILT Dumpster Service is a proud local Utah based residential service company....

Customer Service Associate - Restaurant Image

  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 10 hours ago
  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 10 hours ago

Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Part-time Gun Customer Service (Mornings, Evenings, and Weekends)

  • Sandy, UT (10 miles from Cottonwood Heights, UT)
  • 16 hours ago
  • Sandy, UT (10 miles from Cottonwood Heights, UT)
  • 16 hours ago

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...

Customer Service Representative - English/Spanish

  • Midvale, UT (9 miles from Cottonwood Heights, UT)
  • 16 hours ago
  • Midvale, UT (9 miles from Cottonwood Heights, UT)
  • 16 hours ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

Customer Service Specialist (full-time at Kearns Library)

  • Kearns, UT (16 miles from Cottonwood Heights, UT)
  • 20 hours ago
  • Kearns, UT (16 miles from Cottonwood Heights, UT)
  • 20 hours ago

Salt Lake CountyA career with a purpose in the community you love! Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our...

Part-Time On-Site Customer Service Position

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago

We are seeking to hire a dynamic, bi-lingual (English and Spanish) individual to develop strong relationships with customers and workers, do on-site customer service inspections, and sell periodic...

Customer Service Representative

  • South Jordan, UT (14 miles from Cottonwood Heights, UT)
  • 1 day ago
  • South Jordan, UT (14 miles from Cottonwood Heights, UT)
  • 1 day ago

Tide Dry Cleaners 3.0 Customer Service Representative Sign in to apply South Jordan, UT Sign in to apply Job Description Customer Service Representative $10.00 - $14.00 an hour DOE We are growing and...

Bilingual Member Service Representative (Bank Teller)

  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 1 day ago
  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 1 day ago

Granite Credit Union is looking to hire a full-time Bilingual Universal Bank Teller (Member Service Representative) with a can-do attitude to work at various locations in Salt Lake County. Are you...

Full-time Gun Customer Service (Mornings, Evenings, and Weekends)

  • Sandy, UT (10 miles from Cottonwood Heights, UT)
  • 2 days ago
  • Sandy, UT (10 miles from Cottonwood Heights, UT)
  • 2 days ago

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...

Part Time Flex Member Service Representative (Teller) - Bilingual Required (English/Spanish)

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 2 days ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 2 days ago

Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...

Customer Services Rep - $22/hr

  • South Jordan, UT (14 miles from Cottonwood Heights, UT)
  • 2 days ago
  • South Jordan, UT (14 miles from Cottonwood Heights, UT)
  • 2 days ago

Customer Services Rep - $22/hr South Jordan, UT Preference for 1 of the following criteria: • College Degree • Previous contact center experience Position Description Client Support Service...

Universal Bank Teller - Member Service Representative

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 2 days ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 2 days ago

Granite Credit Union is looking to hire a full-time Universal Bank Teller (Member Service Representative) with a can-do attitude at various locations in Salt Lake County. Are you an experienced...

Demographic Data for Cottonwood Heights, UT

Moving to Cottonwood Heights, UT? Find some basic demographic data about Cottonwood Heights, UT below.


Local
National
3,270,238
89,628

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Cottonwood Heights, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cottonwood Heights, UT offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cottonwood Heights, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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