Customer Service Representative Jobs in Wichita Falls, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative serves as the positive bridge between customers and operations....
- Iowa Park, TX (14 miles from Wichita Falls, TX)
- 10 days ago
- Iowa Park, TX (14 miles from Wichita Falls, TX)
- 10 days ago
Spherion Staffing is hiring Member Service Representatives for a credit union in Iowa Park, TX! Work schedule is Monday-Friday 8:30am-5:00pm. Pay ranges between $18-20/hr depending on banking...
Retail Customer Service Cashier
- Randlett, OK (19 miles from Wichita Falls, TX)
- 12 days ago
- Randlett, OK (19 miles from Wichita Falls, TX)
- 12 days ago
Req ID: 459812 Address: 251344 Highway 70 Randlett, OK, 73562 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Salary Confidential Position range in Wichita County $33k - $73k Per Year In-Office Sales/Customer Service Agent Tim Short State Farm insurance Occupation: Sales Representatives, Wholesale and...
Customer Service Rep(06802) - 4518 Maplewood Ave
- Wichita Falls, TX
- 30+ days ago
- Wichita Falls, TX
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(06802) - 4518 Maplewood Ave
- Wichita Falls, TX
- 90+ days ago
- Wichita Falls, TX
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Responsive recruiter Benefits: Zayzoon daily pay Employee discounts We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication...
Customer Service Rep(09254) - 300 S. Ave. D
- Burkburnett, TX (15 miles from Wichita Falls, TX)
- 90+ days ago
- Burkburnett, TX (15 miles from Wichita Falls, TX)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Wichita Falls, TX (3 miles from Wichita Falls, TX)
- 90+ days ago
- Wichita Falls, TX (3 miles from Wichita Falls, TX)
- 90+ days ago
Job Description We are seeking enthusiastic and customer-oriented Customer Service Representatives to join our team in Wichita Falls, United States....
Demographic Data for Wichita Falls, TX
Moving to Wichita Falls, TX? Find some basic demographic data about Wichita Falls, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wichita Falls, TX
Highest Education Level
Customer Service Representatives in Wichita Falls, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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