Customer Service Representative Jobs in Waco, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Waco 07 Grocery - Customer Service Rep - Part-Time
- Bellmead, TX (1 mile from Waco, TX)
- 5 hours ago
- Bellmead, TX (1 mile from Waco, TX)
- 5 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Beverly Hills, TX (2 miles from Waco, TX)
- 3 days ago
- Beverly Hills, TX (2 miles from Waco, TX)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
$0.00 Salary Not Available Position range in McLennan County $12.63 - $19.22 Per hour Customer Service Representative Dollar Tree Occupation: Customer Service Representatives Location: Waco, TX - 76708...
Customer Service Representative
- Robinson, TX (5 miles from Waco, TX)
- 8 days ago
- Robinson, TX (5 miles from Waco, TX)
- 8 days ago
Store 2741335: 701 N Robinson Dr, Robinson, Texas 76706 Availability - Shift/Days Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Screener - Reception Technician (Customer Service)
- West, TX (15 miles from Waco, TX)
- 9 days ago
- West, TX (15 miles from Waco, TX)
- 9 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
- Woodway, TX (6 miles from Waco, TX)
- 11 days ago
- Woodway, TX (6 miles from Waco, TX)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Role Overview : Could you be our next Customer Service Representative? American Income Life is looking for a Customer Service Representative to join the team!...
Remote WorkCustomer Service Representative
- Marlin, TX (23 miles from Waco, TX)
- 23 days ago
- Marlin, TX (23 miles from Waco, TX)
- 23 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service Rep(06991) - 1428 Wooded Acres Dr, Ste. 130
- Waco, TX
- 30+ days ago
- Waco, TX
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Waco, TX
Moving to Waco, TX? Find some basic demographic data about Waco, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Waco, TX
Highest Education Level
Customer Service Representatives in Waco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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