Customer Service Representative Jobs in Victoria, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Customer Service Representative
- Victoria, TX (10 miles from Victoria, TX)
- 6 days ago
- Victoria, TX (10 miles from Victoria, TX)
- 6 days ago
CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION POSITION TITLE: Customer Service Representative DEPARTMENT: Counseling REPORTING UNIT : PSYM46 Psychiatric Medical POSITION CONTROL #: 137, 139, 140,...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Student Worker - Allied Health Division - General Clerical-Customer Service
- Victoria, TX
- 21 days ago
- Victoria, TX
- 21 days ago
The Allied Health Department is recruiting for two (2) part-time student workers. This position works to logistically support the Administrative Assistant III of the Allied Health Division in the...
Retail Customer Service Cashier
- Edna, TX (19 miles from Victoria, TX)
- 23 days ago
- Edna, TX (19 miles from Victoria, TX)
- 23 days ago
Req ID: 459783 Address: 1509 E. Rose St. Edna, TX, 77957 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Service Rep(06720) - 3803 Houston Hwy, Ste 800
- Victoria, TX
- 90+ days ago
- Victoria, TX
- 90+ days ago
From customer service representative to management, General Manager to Franchisee....
From customer service representative to management, General Manager to Franchisee....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Victoria, TX
Moving to Victoria, TX? Find some basic demographic data about Victoria, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Victoria, TX
Highest Education Level
Customer Service Representatives in Victoria, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »