Customer Service Representative Jobs in Tyler, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Service Associate - Morning & Lunch Shift

  • Tyler, TX
  • 10 hours ago
  • Tyler, TX
  • 10 hours ago

Starting hiring pay at: $12.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Customer Service Associate

  • Tyler, TX
  • 13 hours ago
  • Tyler, TX
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Restaurant Customer Service Team Member

  • Tyler, TX
  • 1 day ago
  • Tyler, TX
  • 1 day ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Service Specialist

  • Tyler, TX
  • 7 days ago
  • Tyler, TX
  • 7 days ago

Location Name: UT HEALTH TYLER - 99511001 Location ID: 99511001 Customer Service Specialist Location: UT HEALTH TYLER - 99511001 Workdays/shifts : Mornings and afternoon/evenings - varying days,...

Medical Equipment Customer Service Representative

  • Tyler, TX
  • 10 days ago
  • Tyler, TX
  • 10 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Account Representative

  • Tyler, TX
  • 12 days ago
  • Tyler, TX
  • 12 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Retail Customer Service Cashier

  • Winona, TX (15 miles from Tyler, TX)
  • 13 days ago
  • Winona, TX (15 miles from Tyler, TX)
  • 13 days ago

Req ID: 459474 Address: 12577 C R 3101 Winona, TX, 75792 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Sales Representative

  • Tyler, TX
  • 22 days ago
  • Tyler, TX
  • 22 days ago

6108 - Tyler - 3015 SSW Loop 323, Tyler, Texas, 75701 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our...

Retail Customer Service Specialist

  • Tyler, TX
  • 23 days ago
  • Tyler, TX
  • 23 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Associate - Temporary

  • Tyler, TX
  • 25 days ago
  • Tyler, TX
  • 25 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Tyler, TX
  • 30+ days ago
  • Tyler, TX
  • 30+ days ago

Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...

Customer Service Associate - Lunch/Afternoon Shift

  • Tyler, TX
  • 45+ days ago
  • Tyler, TX
  • 45+ days ago

Starting hiring pay at: $12.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Airport Agent - Ramp and Customer Service

  • Tyler, TX
  • 30+ days ago
  • Tyler, TX
  • 30+ days ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Tyler, TX branch....

Retail Customer Service Associate

  • Tyler, TX
  • 45+ days ago
  • Tyler, TX
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Demographic Data for Tyler, TX

Moving to Tyler, TX? Find some basic demographic data about Tyler, TX below.


Local
National
159,322
4,839
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Tyler, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tyler, TX offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tyler, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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