Customer Service Representative Jobs in Texas City, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Representative
- League City, TX (15 miles from Texas City, TX)
- 19 hours ago
- League City, TX (15 miles from Texas City, TX)
- 19 hours ago
May help to train and mentor Customer Service Representatives....
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Friendswood, TX (20 miles from Texas City, TX)
- 1 day ago
- Friendswood, TX (20 miles from Texas City, TX)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
- Galveston, TX (8 miles from Texas City, TX)
- 1 day ago
- Galveston, TX (8 miles from Texas City, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- League City, TX (15 miles from Texas City, TX)
- 4 days ago
- League City, TX (15 miles from Texas City, TX)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II
- League City, TX (15 miles from Texas City, TX)
- 4 days ago
- League City, TX (15 miles from Texas City, TX)
- 4 days ago
Full performance level in the customer service field requiring considerable knowledge of customer relations, techniques, and problem solving; under direction, receives customer inquiries related...
Bilingual Customer Service Representative
- Alvin, TX (21 miles from Texas City, TX)
- 5 days ago
- Alvin, TX (21 miles from Texas City, TX)
- 5 days ago
As a member of our team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself....
Customer Service Representative
- Galveston, TX (8 miles from Texas City, TX)
- 5 days ago
- Galveston, TX (8 miles from Texas City, TX)
- 5 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
- League City, TX (15 miles from Texas City, TX)
- 6 days ago
- League City, TX (15 miles from Texas City, TX)
- 6 days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Santa Fe Service - Customer Service Assistant - Part-Time
- Santa Fe, TX (13 miles from Texas City, TX)
- 6 days ago
- Santa Fe, TX (13 miles from Texas City, TX)
- 6 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
- Galveston, TX (8 miles from Texas City, TX)
- 13 days ago
- Galveston, TX (8 miles from Texas City, TX)
- 13 days ago
An island community rich in history and opportunity, Galveston is the ideal place to live, work and raise a family! Job Description SUMMARY: Under general supervision, the Utility Customer Service...
- Galveston, TX (8 miles from Texas City, TX)
- 15 days ago
- Galveston, TX (8 miles from Texas City, TX)
- 15 days ago
un Remote Customer Service (Galveston) JEM Travel Ventures image 1 of 1 compensation: 1099 employment type: experience level: no experience required job title: Customer Service Travel Agency Work...
Remote WorkCustomer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816351 Location: Texas City, TexasDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code: Job...
Remote WorkCustomer Service Representative - English/Spanish
- League City, TX (15 miles from Texas City, TX)
- 17 days ago
- League City, TX (15 miles from Texas City, TX)
- 17 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Demographic Data for Texas City, TX
Moving to Texas City, TX? Find some basic demographic data about Texas City, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Texas City, TX
Highest Education Level
Customer Service Representatives in Texas City, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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