Customer Service Representative Jobs in Stockdale, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

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Spanish Bilingual Remote Customer Service Representative

  • Seguin, TX (24 miles from Stockdale, TX)
  • 12 hours ago
  • Seguin, TX (24 miles from Stockdale, TX)
  • 12 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative - UniFirst

  • Adkins, TX (21 miles from Stockdale, TX)
  • 9 days ago
  • Adkins, TX (21 miles from Stockdale, TX)
  • 9 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Seguin, TX (24 miles from Stockdale, TX)
  • 18 days ago
  • Seguin, TX (24 miles from Stockdale, TX)
  • 18 days ago

Job Description: Service Department Customer Service Admin Reports to Service Manager Key relationships: Service Manager, Service Technicians, Independent Contractors, Production Manager and...

Retail Customer Service Cashier

  • Seguin, TX (24 miles from Stockdale, TX)
  • 22 days ago
  • Seguin, TX (24 miles from Stockdale, TX)
  • 22 days ago

Req ID: 459784 Address: 3158 I-10 W Seguin, TX, 78155 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...

Technical Customer Service Rep III

  • Seguin, TX (24 miles from Stockdale, TX)
  • 60+ days ago
  • Seguin, TX (24 miles from Stockdale, TX)
  • 60+ days ago

Why Alamo Industrial? Alamo Industrial has been supplying mowers to the governmental, agricultural, and commercial turf markets for over 50 years. We are one of the world's largest manufacturers...

Customer Service Representative

  • Seguin, TX (24 miles from Stockdale, TX)
  • 60+ days ago
  • Seguin, TX (24 miles from Stockdale, TX)
  • 60+ days ago

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....

Customer Service Representative

  • Seguin, TX (24 miles from Stockdale, TX)
  • 90+ days ago
  • Seguin, TX (24 miles from Stockdale, TX)
  • 90+ days ago

Store 2704039: 1098 Ih 10 East, Seguin, Texas 78155 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service/Sales

  • Seguin, TX (24 miles from Stockdale, TX)
  • 90+ days ago
  • Seguin, TX (24 miles from Stockdale, TX)
  • 90+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Stockdale, TX

Moving to Stockdale, TX? Find some basic demographic data about Stockdale, TX below.


Local
National
4,528
61
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Stockdale, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Stockdale, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Stockdale, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

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