Customer Service Representative Jobs in Somerville, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Customer Service Associate

  • College Station, TX (16 miles from Somerville, TX)
  • 2 days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Store Customer Service Specialist

  • Brenham, TX (17 miles from Somerville, TX)
  • 2 days ago
  • Brenham, TX (17 miles from Somerville, TX)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

BTU-Electric Utility Customer Care Specialist

  • Bryan, TX (16 miles from Somerville, TX)
  • 3 days ago
  • Bryan, TX (16 miles from Somerville, TX)
  • 3 days ago

Position Details Position Information Posting Number 2025395 Position Title BTU-Electric Utility Customer Care Specialist Position # 7976 FLSA Non-Exempt Classification Type...

Customer Service - Donor Support Technician

  • College Station, TX (16 miles from Somerville, TX)
  • 4 days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 4 days ago

Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process....

Brenham Drug - Customer Service Rep - Part-Time

  • Brenham, TX (17 miles from Somerville, TX)
  • 5 days ago
  • Brenham, TX (17 miles from Somerville, TX)
  • 5 days ago

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

Customer Service Associate - Temporary

  • Bryan, TX (16 miles from Somerville, TX)
  • 5 days ago
  • Bryan, TX (16 miles from Somerville, TX)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service

  • Bryan, TX (16 miles from Somerville, TX)
  • 5 days ago
  • Bryan, TX (16 miles from Somerville, TX)
  • 5 days ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Rep(09338) - 1525 West Villa Maria Rd

  • Bryan, TX (16 miles from Somerville, TX)
  • 6 days ago
  • Bryan, TX (16 miles from Somerville, TX)
  • 6 days ago

Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service Representative

  • Bryan, TX (16 miles from Somerville, TX)
  • 9 days ago
  • Bryan, TX (16 miles from Somerville, TX)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate II - Small Animal Hospital

  • College Station, TX (16 miles from Somerville, TX)
  • 9 days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 9 days ago

Job Title Customer Service Associate II - Small Animal Hospital Agency Texas A&M University Department Vet Med-Teaching Hospital Proposed Minimum Salary $18.23 hourly Job Location College Station,...

Pharmacy Customer Service Associate

  • College Station, TX (16 miles from Somerville, TX)
  • 12 days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 12 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(06630) - 409 A University Dr.

  • College Station, TX (16 miles from Somerville, TX)
  • 21 days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 21 days ago

Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...

Customer Service Sales Representative

  • College Station, TX (16 miles from Somerville, TX)
  • 24 days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 24 days ago

6177 - College Station - 1320 Pavilion Avenue, College Station, Texas, 77845 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Customer Service Representative

  • College Station, TX (16 miles from Somerville, TX)
  • 26 days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 26 days ago

We are seeking a dedicated and personable Customer Service Representative to join a team in the Bryan area....

Retail Customer Service Associate

  • College Station, TX (16 miles from Somerville, TX)
  • 45+ days ago
  • College Station, TX (16 miles from Somerville, TX)
  • 45+ days ago

... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Demographic Data for Somerville, TX

Moving to Somerville, TX? Find some basic demographic data about Somerville, TX below.


Local
National
4,994
68
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Somerville, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Somerville, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Somerville, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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