Customer Service Representative Jobs in Shallowater, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Eyewear Customer Service/Sales Advisor

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 1 day ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Retail Customer Service Associate

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 3 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 3 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service - Donor Support Technician

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 4 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 4 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Bilingual Spanish Customer Service Representative

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 5 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 5 days ago

Potential Fraud/Scam Warning: Bilingual Spanish Customer Service Representative Customer Service Full Time Lubbock, Texas, United States Apply Now Share Posting: Job Description It's fun to work in...

Insurance Sales Agent (Sales, Customer Service)

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 5 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 5 days ago

Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive...

Retail Customer Service

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 5 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 5 days ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Sales Representative

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 11 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 11 days ago

6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for...

Customer Service Advocate Spanish/English Bilingual Required UMC Children's at 98th & Frankford $1,000 Sign On Bonus Available

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 12 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 12 days ago

Weve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas....

Customer Service Rep(06416) - 1708 Parkway Dr

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 15 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 15 days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Apply now!...

Customer Care Representative

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 17 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 17 days ago

Customer Care Representative This position is located in Lubbock, TX. We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary...

Retail Customer Service Cashier

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 20 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 20 days ago

Req ID: 458876 Address: 4221 N Interstate 27 Lubbock, TX, 79403 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Bilingual Customer Service Representative (Part Time) - Lubbock

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 22 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 22 days ago

External Applicants: Please apply through Prosperity Bank's Career Center at. Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you...

Remote Customer Service Representative

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 23 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 23 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 24 days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 24 days ago

Store 2709095: 9703 Milwaukee Ave, Lubbock, Texas 79424 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Bilingual Customer Service Representative (Full Time) - Lubbock

  • Lubbock, TX (12 miles from Shallowater, TX)
  • 30+ days ago
  • Lubbock, TX (12 miles from Shallowater, TX)
  • 30+ days ago

External Applicants: Please apply through Prosperity Bank's Career Center at. Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you...

Demographic Data for Shallowater, TX

Moving to Shallowater, TX? Find some basic demographic data about Shallowater, TX below.


Local
National
6,259
97
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Shallowater, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Shallowater, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Shallowater, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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