Customer Service Representative Jobs in Schertz, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 140 Jobs

Eyewear Customer Service/Sales Advisor

  • Spring Branch, TX (24 miles from Schertz, TX)
  • 10 hours ago
  • Spring Branch, TX (24 miles from Schertz, TX)
  • 10 hours ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

New Braunfels 02 Service - Customer Service Assistant - Part-Time

  • New Braunfels, TX (15 miles from Schertz, TX)
  • 10 hours ago
  • New Braunfels, TX (15 miles from Schertz, TX)
  • 10 hours ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service Representative - Flooring Services

  • San Antonio, TX (16 miles from Schertz, TX)
  • 1 day ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 1 day ago

Learn More PI274397301 a job alert for this search Customer Service Representative San Antonio, Texas, United States, 78247...

Summit Branch Member Service Representative - Part Time

  • San Antonio, TX (16 miles from Schertz, TX)
  • 1 day ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 1 day ago

Job Description and Requirements The RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Summit branch location starting at $20.00/hour! Bilingual in...

TOC CUSTOMER SERVICE ASSOCIATE- Sun. - Wed. / 9am-8pm/ Full Time

  • San Antonio, TX (16 miles from Schertz, TX)
  • 1 day ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 1 day ago

Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...

Customer Service Representative 1365 (Bilingual)

  • San Antonio, TX (16 miles from Schertz, TX)
  • 2 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 2 days ago

As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring...

Overnight Customer Service Representative

  • San Antonio, TX (16 miles from Schertz, TX)
  • 2 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 2 days ago

Store 2741024: 2151 SW 36th St, San Antonio, Texas 78237 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Windcrest, TX (6 miles from Schertz, TX)
  • 2 days ago
  • Windcrest, TX (6 miles from Schertz, TX)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Bilingual English and Spanish Senior Customer Service Representative - San Antonio, TX

  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago

As a Bilingual English/Spanish Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day, always remembering that there is...

Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English)

  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative (Bilingual Spanish/English) in Consumer Lending....

Customer Service Representative (Local San Antonio, TX)

  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago

We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be...

Customer Service Representative II

  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago

center experience (40 calls a day on average per rep) in a technical troubleshooting helpdesk role....

Customer Service Specialist

  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago

RESUME MUST BE ATTACHED TO BE CONSIDERED The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in...

Customer Service Representative

  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago
  • San Antonio, TX (16 miles from Schertz, TX)
  • 3 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Associate - Temporary

  • New Braunfels, TX (15 miles from Schertz, TX)
  • 3 days ago
  • New Braunfels, TX (15 miles from Schertz, TX)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Schertz, TX

Moving to Schertz, TX? Find some basic demographic data about Schertz, TX below.


Local
National
41,533
959
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Schertz, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Schertz, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Schertz, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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