Customer Service Representative Jobs in San Marcos, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Eyewear Customer Service/Sales Advisor
- Spring Branch, TX (23 miles from San Marcos, TX)
- 11 hours ago
- Spring Branch, TX (23 miles from San Marcos, TX)
- 11 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
New Braunfels 02 Service - Customer Service Assistant - Part-Time
- New Braunfels, TX (12 miles from San Marcos, TX)
- 11 hours ago
- New Braunfels, TX (12 miles from San Marcos, TX)
- 11 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Customer Service Representative - Work From Home
- Kyle, TX (13 miles from San Marcos, TX)
- 16 hours ago
- Kyle, TX (13 miles from San Marcos, TX)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- New Braunfels, TX (12 miles from San Marcos, TX)
- 3 days ago
- New Braunfels, TX (12 miles from San Marcos, TX)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Spanish Bilingual Remote Customer Service Representative
- Seguin, TX (21 miles from San Marcos, TX)
- 4 days ago
- Seguin, TX (21 miles from San Marcos, TX)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Canyon Lake, TX (12 miles from San Marcos, TX)
- 4 days ago
- Canyon Lake, TX (12 miles from San Marcos, TX)
- 4 days ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Dripping Springs Service - Customer Service Assistant - Part-Time
- Dripping Springs, TX (24 miles from San Marcos, TX)
- 7 days ago
- Dripping Springs, TX (24 miles from San Marcos, TX)
- 7 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Customer Service Rep(08104) - 8565 FM 2673
- Canyon Lake, TX (12 miles from San Marcos, TX)
- 7 days ago
- Canyon Lake, TX (12 miles from San Marcos, TX)
- 7 days ago
We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....
- New Braunfels, TX (12 miles from San Marcos, TX)
- 7 days ago
- New Braunfels, TX (12 miles from San Marcos, TX)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Dripping Springs, TX (24 miles from San Marcos, TX)
- 10 days ago
- Dripping Springs, TX (24 miles from San Marcos, TX)
- 10 days ago
Customer Service Representative....
- New Braunfels, TX (12 miles from San Marcos, TX)
- 11 days ago
- New Braunfels, TX (12 miles from San Marcos, TX)
- 11 days ago
Client Service Representative Department: Receptionists Employment Type: Full Time Location: New Braunfels, Texas Description We aim to break the mold of stuffy and impersonal veterinary care. We...
Customer Service Representative - UniFirst
- Cibolo, TX (24 miles from San Marcos, TX)
- 13 days ago
- Cibolo, TX (24 miles from San Marcos, TX)
- 13 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for San Marcos, TX
Moving to San Marcos, TX? Find some basic demographic data about San Marcos, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Marcos, TX
Highest Education Level
Customer Service Representatives in San Marcos, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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