Customer Service Representative Jobs in Round Rock, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 199 Jobs

Appointment Generator/Customer Service

  • Georgetown, TX (9 miles from Round Rock, TX)
  • 12 hours ago
  • Georgetown, TX (9 miles from Round Rock, TX)
  • 12 hours ago

Our Company provides removal and installation of flooring, showers, backsplashes and more. We are seeking a highly dedicated person to join our team. As an Appointment Generator/Lead Generator you...

Appointment Generator/Customer Service

  • Austin, TX (22 miles from Round Rock, TX)
  • 12 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 12 hours ago

Our Company provides removal and installation of flooring, showers, backsplashes and more. We are seeking a highly dedicated person to join our team. As an Appointment Generator/Lead Generator you...

Pharmacy Customer Service Associate

  • Leander, TX (15 miles from Round Rock, TX)
  • 12 hours ago
  • Leander, TX (15 miles from Round Rock, TX)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service & E-Commerce Supervisor - Full Time

  • Bee Cave, TX (20 miles from Round Rock, TX)
  • 14 hours ago
  • Bee Cave, TX (20 miles from Round Rock, TX)
  • 14 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service Rep(6672) - 115 S Lakeline Blvd Ste 115

  • Cedar Park, TX (10 miles from Round Rock, TX)
  • 21 hours ago
  • Cedar Park, TX (10 miles from Round Rock, TX)
  • 21 hours ago

We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....

Customer Service Rep(09361) - 11805 Bee Cave Rd, #200

  • Bee Cave, TX (20 miles from Round Rock, TX)
  • 21 hours ago
  • Bee Cave, TX (20 miles from Round Rock, TX)
  • 21 hours ago

CSRAdditional InformationAll your information will be kept confidential according to EEO guidelines.

Customer Service Representative Austin, TX

  • Austin, TX (22 miles from Round Rock, TX)
  • 21 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 21 hours ago

What are we looking for At Cosentino (cosentino) we are looking for a Customer Service Representative located in Austin, TX, who will have the opportunity to work in a multinational environment, in...

Customer Service Rep(6489) - 14420 Ronald Reagan Blvd

  • Cedar Park, TX (10 miles from Round Rock, TX)
  • 1 day ago
  • Cedar Park, TX (10 miles from Round Rock, TX)
  • 1 day ago

We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....

Customer Service Rep(06610)- 4631 Airport Blvd Ste 124

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

Company Description Job Description CSR Job description: Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card payments. Promote pizza products and specials....

Customer Experience Specialist

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

Position Type: Technology and Creative Development/Technical Specialist I Date Posted: 5/27/2025 Location: Education Service Center Region 13 - 104 District:   Education Service Center Region...

Customer Service Representative (PST and MST Time Zones)

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Retail Customer Service Team Member

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

Store - AUS-WESTLAKE, TXDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Software Development Engineer, Amazon Customer Service

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

Are you passionate about crafting elegant solutions to complex problems? Join the Device, Digital and Alexa Support (D2AS) technology organization as we innovate on behalf of Amazon's Digital and...

Sr Software Dev Engineer III, Amazon Customer Service

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

Are you passionate about crafting elegant solutions to complex problems? Join the Device, Digital and Alexa Support (D2AS) technology organization as we innovate on behalf of Amazon's Digital and...

Client Service Specialist

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

Client Service Specialist Req #743 Encino Building #2, Austin, Texas, United States of America Job Description Posted Tuesday, June 24, 2025 at 12:00 AM ABOUT US: Come join the dynamic team at...

Demographic Data for Round Rock, TX

Moving to Round Rock, TX? Find some basic demographic data about Round Rock, TX below.


Local
National
179,367
4,000
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Round Rock, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Round Rock, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Round Rock, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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