Customer Service Representative Jobs in Rosenberg, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 56 Jobs

Customer Service Technician

  • Richmond, TX (12 miles from Rosenberg, TX)
  • 19 hours ago
  • Richmond, TX (12 miles from Rosenberg, TX)
  • 19 hours ago

At the City of Richmond, we work diligently and collectively as one organization to continue Richmond's legacy of being a wonderful community for employees, citizens, and visitors to work, play,...

Customer Service Advocate - Remote in CST or EST

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 1 day ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 1 day ago

Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 1+ years of customer service OR call center experience Experience with Windows PC applications...

Remote Work

Customer Service Representative I

  • Fulshear, TX (10 miles from Rosenberg, TX)
  • 1 day ago
  • Fulshear, TX (10 miles from Rosenberg, TX)
  • 1 day ago

Welcome to the career page for the City of Fulshear! We are a dynamic and growing city located in Fort Bend County, Texas, just west of Houston. Our city is committed to providing exceptional...

Experienced Client Service Representative

  • Katy, TX (22 miles from Rosenberg, TX)
  • 1 day ago
  • Katy, TX (22 miles from Rosenberg, TX)
  • 1 day ago

VCA Kelliwood Animal Hospital 960 S. Fry Rd Katy, TX 77450 Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we...

Customer Service/Sales

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 1 day ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Rep(06676) - 8411 FM 359 Rd S

  • Fulshear, TX (10 miles from Rosenberg, TX)
  • 1 day ago
  • Fulshear, TX (10 miles from Rosenberg, TX)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Front Desk Customer Service Representative

  • Katy, TX (22 miles from Rosenberg, TX)
  • 2 days ago
  • Katy, TX (22 miles from Rosenberg, TX)
  • 2 days ago

This company is looking for PREMIER candidates to fill their open position of Front Desk CSR. We are partnered in helping a growing and well-established commercial restoration company find...

Front Desk Customer Service Rep

  • Brookshire, TX (21 miles from Rosenberg, TX)
  • 2 days ago
  • Brookshire, TX (21 miles from Rosenberg, TX)
  • 2 days ago

This company is looking for PREMIER candidates to fill their open position of Front Desk CSR. We are partnered in helping a growing and well-established commercial restoration company find...

Customer Service Representative

  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 3 days ago
  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 3 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Service - Whole Foods

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 5 days ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 5 days ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Pharmacy Customer Service Associate

  • Richmond, TX (12 miles from Rosenberg, TX)
  • 7 days ago
  • Richmond, TX (12 miles from Rosenberg, TX)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 7 days ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 7 days ago

Responsibilities Interact with other departments (or areas) to resolve patient and/or doctor inquiries Assist in training new Customer Service representatives Answer inbound telephone calls from members...

Customer Service Representative

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 9 days ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 9 days ago

Education and Experience Associates degree preferred. 12 years of experience in a customer service environment (non-call center)....

Customer Service Representative

  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 10 days ago
  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 10 days ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative - 77407

  • Richmond, TX (12 miles from Rosenberg, TX)
  • 11 days ago
  • Richmond, TX (12 miles from Rosenberg, TX)
  • 11 days ago

Salary Confidential Position range in Fort Bend County $26k - $41k Per Year Customer Service Representative - 77407 Dollar Tree Stores Inc Occupation: Customer Service Representatives Location: Richmond...

Demographic Data for Rosenberg, TX

Moving to Rosenberg, TX? Find some basic demographic data about Rosenberg, TX below.


Local
National
42,284
897
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Rosenberg, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rosenberg, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rosenberg, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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