Customer Service Representative Jobs in Rockwall, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Brown & Brown Inc
- Plano, TX (22 miles from Rockwall, TX)
- 2 hours ago
- Brown & Brown Inc
- Plano, TX (22 miles from Rockwall, TX)
- 2 hours ago
Health Special Risk, Inc. is seeking a Bilingual Customer Service Representative (English/Spanish) to join our team in Plano, TX....
Remote WorkCustomer Service - Self Storage Manager
- Plano, TX (22 miles from Rockwall, TX)
- moments ago
- Plano, TX (22 miles from Rockwall, TX)
- moments ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Airport Customer Service Agent (Delta) - DAL
- Dallas, TX (22 miles from Rockwall, TX)
- 9 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 9 hours ago
General information Job Title Airport Customer Service Agent (Delta) - DAL Date Wednesday, August 20, 2025 Entity Unifi Aviation, LLC State Texas City Dallas Base Pay Rate: $ 15.15 Full/Part Time...
Evening Customer Service Return Agent - DAL Airport
- Dallas, TX (22 miles from Rockwall, TX)
- 9 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 9 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 11 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 11 hours ago
center experience is preferred, but not required Proficiency in Microsoft Office, email, email scheduling tools, internet, and internet-based applications Excellent time management skills, ability...
Temporary Outbound Customer Care Specialist
- Dallas, TX (22 miles from Rockwall, TX)
- 11 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 11 hours ago
Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome todays biggest health challenges and accelerate this...
Remote WorkCustomer Service Representative - NorthPark Center
- Dallas, TX (22 miles from Rockwall, TX)
- 15 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 15 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Associate - Temporary
- Rowlett, TX (8 miles from Rockwall, TX)
- 18 hours ago
- Rowlett, TX (8 miles from Rockwall, TX)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Representative - McKinney
- McKinney, TX (23 miles from Rockwall, TX)
- 20 hours ago
- McKinney, TX (23 miles from Rockwall, TX)
- 20 hours ago
Are you someone who thrives on patience, loves connecting with others, and genuinely enjoys making customers' days better? Carpet Tech, a local floor cleaning and restoration company, is on the...
Customer Service Representative
- Richardson, TX (19 miles from Rockwall, TX)
- 20 hours ago
- Richardson, TX (19 miles from Rockwall, TX)
- 20 hours ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
- McKinney, TX (23 miles from Rockwall, TX)
- 20 hours ago
- McKinney, TX (23 miles from Rockwall, TX)
- 20 hours ago
WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than just a job; it's a chance to make a meaningful impact in the lives of others. Proudly recognized on the Top...
- Dallas, TX (22 miles from Rockwall, TX)
- 23 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 23 hours ago
Company Description FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have...
Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
Service Representative....
- Garland, TX (12 miles from Rockwall, TX)
- 1 day ago
- Garland, TX (12 miles from Rockwall, TX)
- 1 day ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Pharmacy Customer Service Associate
- Mesquite, TX (13 miles from Rockwall, TX)
- 1 day ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rockwall, TX
Highest Education Level
Customer Service Representatives in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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