Customer Service Representative Jobs in Rockport, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Ingleside Grocery - Customer Service Rep - Part time
- H-E-B
- Ingleside, TX (14 miles from Rockport, TX)
- 6 hours ago
- Ingleside, TX (14 miles from Rockport, TX)
- 6 hours ago
Responsibilities Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
In Person Part TimePortland Grocery - Customer Service Rep - Part time
- HEB
- Portland, TX (16 miles from Rockport, TX)
- 2 days ago
- Portland, TX (16 miles from Rockport, TX)
- 2 days ago
Responsibilities Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
In Person Part TimeCustomer Service Representative
- Circle K
- Aransas Pass, TX (9 miles from Rockport, TX)
- 2 days ago
- Aransas Pass, TX (9 miles from Rockport, TX)
- 2 days ago
Store 2740427: 1307 W Wheeler Ave, Aransas Pass, Texas 78336 Shift Availability Days & Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In Person- KFC
- Portland, TX (16 miles from Rockport, TX)
- 30+ days ago
- Portland, TX (16 miles from Rockport, TX)
- 30+ days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonCustomer Service Rep / Pizza Maker Store (08047)
- Domino's Pizza
- Aransas Pass, TX (9 miles from Rockport, TX)
- 60+ days ago
- Aransas Pass, TX (9 miles from Rockport, TX)
- 60+ days ago
Company Description Domino's Team BAM! is looking for friendly & motivated people to join our team at our Domino's! Job Description Responsibilities: Greeting customers and taking orders with a...
In PersonCustomer Service Associate/ Keyholder
- Cubesmart
- Aransas Pass, TX (9 miles from Rockport, TX)
- 90+ days ago
- Aransas Pass, TX (9 miles from Rockport, TX)
- 90+ days ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
In PersonCustomer Service Rep(06757) - 1500 Wildcat Dr
- Domino's Pizza
- Portland, TX (16 miles from Rockport, TX)
- 90+ days ago
- Portland, TX (16 miles from Rockport, TX)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonDemographic Data for Rockport, TX
Moving to Rockport, TX? Find some basic demographic data about Rockport, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rockport, TX
Highest Education Level
Customer Service Representatives in Rockport, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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