Customer Service Representative Jobs in Rockport, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Portland, TX (16 miles from Rockport, TX)
- 6 days ago
- Portland, TX (16 miles from Rockport, TX)
- 6 days ago
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Customer Service Sales Representative
- Ingleside, TX (14 miles from Rockport, TX)
- 6 days ago
- Ingleside, TX (14 miles from Rockport, TX)
- 6 days ago
6090 - Corpus Christi - 7306 S. Padre Island Drive, Corpus Christi, Texas, 78412 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(08047) - 353 S Commercial St
- Aransas Pass, TX (9 miles from Rockport, TX)
- 45+ days ago
- Aransas Pass, TX (9 miles from Rockport, TX)
- 45+ days ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(06516) - 2949 Main Street
- Ingleside, TX (14 miles from Rockport, TX)
- 90+ days ago
- Ingleside, TX (14 miles from Rockport, TX)
- 90+ days ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(09235) - 2501 TX-361
- Port Aransas, TX (16 miles from Rockport, TX)
- 90+ days ago
- Port Aransas, TX (16 miles from Rockport, TX)
- 90+ days ago
Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(06757) - 1500 Wildcat Dr
- Portland, TX (16 miles from Rockport, TX)
- 90+ days ago
- Portland, TX (16 miles from Rockport, TX)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Rockport, TX
Moving to Rockport, TX? Find some basic demographic data about Rockport, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rockport, TX
Highest Education Level
Customer Service Representatives in Rockport, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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