Customer Service Representative Jobs in Roanoke, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Grapevine, TX (10 miles from Roanoke, TX)
- 7 days ago
- Grapevine, TX (10 miles from Roanoke, TX)
- 7 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (22 miles from Roanoke, TX)
- 17 days ago
- Addison, TX (22 miles from Roanoke, TX)
- 17 days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
Customer Account Representative
- Denton, TX (14 miles from Roanoke, TX)
- 1 hour ago
- Denton, TX (14 miles from Roanoke, TX)
- 1 hour ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate - Lunch/Afternoon Shift
- Frisco, TX (24 miles from Roanoke, TX)
- 1 hour ago
- Frisco, TX (24 miles from Roanoke, TX)
- 1 hour ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Experience Representative, Core Services
- Westlake, TX
- 13 hours ago
- Westlake, TX
- 13 hours ago
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the...
Customer Care Representative I
- Grand Prairie, TX (20 miles from Roanoke, TX)
- 13 hours ago
- Grand Prairie, TX (20 miles from Roanoke, TX)
- 13 hours ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
Part Time - Customer Service - Self Storage Manager
- Frisco, TX (24 miles from Roanoke, TX)
- 17 hours ago
- Frisco, TX (24 miles from Roanoke, TX)
- 17 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour (Part-Time) Flexible Hours / No Nights : We understand you have existing...
Customer Service Representative
- Corinth, TX (16 miles from Roanoke, TX)
- 23 hours ago
- Corinth, TX (16 miles from Roanoke, TX)
- 23 hours ago
Service Center Corinth JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Coppell, TX (13 miles from Roanoke, TX)
- 23 hours ago
- Coppell, TX (13 miles from Roanoke, TX)
- 23 hours ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
- North Richland Hills, TX (14 miles from Roanoke, TX)
- 1 day ago
- North Richland Hills, TX (14 miles from Roanoke, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Field Services
- Grapevine, TX (10 miles from Roanoke, TX)
- 1 day ago
- Grapevine, TX (10 miles from Roanoke, TX)
- 1 day ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
- Grand Prairie, TX (20 miles from Roanoke, TX)
- 1 day ago
- Grand Prairie, TX (20 miles from Roanoke, TX)
- 1 day ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
Amazon Locker+ Customer Service Associate
- Fort Worth, TX (20 miles from Roanoke, TX)
- 1 day ago
- Fort Worth, TX (20 miles from Roanoke, TX)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Alternate-Customer Service Representative
- Irving, TX (20 miles from Roanoke, TX)
- 1 day ago
- Irving, TX (20 miles from Roanoke, TX)
- 1 day ago
Our client, a leader in the healthcare industry, is seeking an Alternate-Customer Service Representative to join their team....
Customer Service Representative - Environmental Services
- Frisco, TX (21 miles from Roanoke, TX)
- 1 day ago
- Frisco, TX (21 miles from Roanoke, TX)
- 1 day ago
Summary Under general supervision of the Environmental Services Manager, provides telephone and direct customer service information related to solid waste collection, recycling and other division...
Demographic Data for Roanoke, TX
Moving to Roanoke, TX? Find some basic demographic data about Roanoke, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Roanoke, TX
Highest Education Level
Customer Service Representatives in Roanoke, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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