Customer Service Representative Jobs in Refugio, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Rockport, TX (24 miles from Refugio, TX)
- 3 days ago
- Rockport, TX (24 miles from Refugio, TX)
- 3 days ago
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Customer Service Representative
- Rockport, TX (24 miles from Refugio, TX)
- 8 days ago
- Rockport, TX (24 miles from Refugio, TX)
- 8 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service Representative
- Rockport, TX (24 miles from Refugio, TX)
- 11 days ago
- Rockport, TX (24 miles from Refugio, TX)
- 11 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(06508) 1927 Rath St
- Rockport, TX (24 miles from Refugio, TX)
- 45+ days ago
- Rockport, TX (24 miles from Refugio, TX)
- 45+ days ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Refugio Service - Customer Service Assistant - Part-Time
- Refugio, TX
- 60+ days ago
- Refugio, TX
- 60+ days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Demographic Data for Refugio, TX
Moving to Refugio, TX? Find some basic demographic data about Refugio, TX below.
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Salary for Customer Service Representative Jobs in Refugio, TX
Highest Education Level
Customer Service Representatives in Refugio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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