Customer Service Representative Jobs in Red Oak, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 365 Jobs

Customer Service Representative

  • Dallas, TX (18 miles from Red Oak, TX)
  • 14 hours ago
  • Dallas, TX (18 miles from Red Oak, TX)
  • 14 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Rep(06824) - 10045 Macarthur Blvd. #109

  • Irving, TX (21 miles from Red Oak, TX)
  • 4 hours ago
  • Irving, TX (21 miles from Red Oak, TX)
  • 4 hours ago

Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.

Customer Service Rep(06961) - 5244 Hwy 360, Ste. 352

  • Grand Prairie, TX (20 miles from Red Oak, TX)
  • 5 hours ago
  • Grand Prairie, TX (20 miles from Red Oak, TX)
  • 5 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Rep(08027) -480 W. Pioneer Pkwy

  • Grand Prairie, TX (20 miles from Red Oak, TX)
  • 5 hours ago
  • Grand Prairie, TX (20 miles from Red Oak, TX)
  • 5 hours ago

Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.

Customer Service Associate - Temporary

  • Seagoville, TX (15 miles from Red Oak, TX)
  • 6 hours ago
  • Seagoville, TX (15 miles from Red Oak, TX)
  • 6 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Cashier

  • Ennis, TX (18 miles from Red Oak, TX)
  • 12 hours ago
  • Ennis, TX (18 miles from Red Oak, TX)
  • 12 hours ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Retail Customer Service Team Member-5

  • Irving, TX (21 miles from Red Oak, TX)
  • 20 hours ago
  • Irving, TX (21 miles from Red Oak, TX)
  • 20 hours ago

Store - Knoxville, TNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Member Service Representative (Full-Time) - Northeast Dallas

  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago

Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...

Customer Service Rep(06805) - 1135 Irving Blvd.

  • Irving, TX (21 miles from Red Oak, TX)
  • 1 day ago
  • Irving, TX (21 miles from Red Oak, TX)
  • 1 day ago

Customer Service Rep(06805) - 1135 Irving Blvd. Domino's Franchise - 3.4 Irving, TX Job Details Full-time Estimated: $18.8K - $23.2K a year 10 hours ago Qualifications Math Computer skills Entry...

Customer Care Advocate

  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago

Preferred Qualifications Call center experience in benefits claims, billing, or eligibility. Bilingual....

Customer Service Rep(08015) - 111 S. Cedar Ridge Dr, Unit 136

  • Duncanville, TX (11 miles from Red Oak, TX)
  • 1 day ago
  • Duncanville, TX (11 miles from Red Oak, TX)
  • 1 day ago

Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work...

Customer Service Rep(06549) - 18352 Dallas Parkway Suite 140

  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago

Customer Service Rep(06549) - 18352 Dallas Parkway Suite 140 Domino's Franchise - 3.4 Dallas, TX Job Details Full-time Estimated: $18.5K - $22.7K a year 13 hours ago Qualifications Math Computer...

PT Customer Service Team Member

  • Irving, TX (21 miles from Red Oak, TX)
  • 1 day ago
  • Irving, TX (21 miles from Red Oak, TX)
  • 1 day ago

Store - CHI-EVERGREEN PARK, IL Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...

Customer Service Superviser (Part-Time)

  • Irving, TX (21 miles from Red Oak, TX)
  • 1 day ago
  • Irving, TX (21 miles from Red Oak, TX)
  • 1 day ago

Store - BOS-EVERETT, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Eyewear Customer Service/Sales Advisor

  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Red Oak, TX)
  • 1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Demographic Data for Red Oak, TX

Moving to Red Oak, TX? Find some basic demographic data about Red Oak, TX below.


Local
National
45,894
549
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Red Oak, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Red Oak, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Red Oak, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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