Customer Service Representative Jobs in Princeton, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 170 Jobs

Experienced Bilingual Customer Service Representative

  • Sunnyvale, TX (24 miles from Princeton, TX)
  • 9 days ago
  • Sunnyvale, TX (24 miles from Princeton, TX)
  • 9 days ago

Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...

Domain Managing Architect-Digital, Distribution and Customer Service

  • Addison, TX (23 miles from Princeton, TX)
  • 19 days ago
  • Addison, TX (23 miles from Princeton, TX)
  • 19 days ago

The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...

Client Service Associate

  • Addison, TX (23 miles from Princeton, TX)
  • 7 hours ago
  • Addison, TX (23 miles from Princeton, TX)
  • 7 hours ago

Req ID: 75874 Location: Dallas -DAL Areas of Interest: Wealth Management Operations Pay Transparency Salary Range: Not Available Application Deadline: 07/31/2025 BOK Financial Corporation Group...

Automotive Customer Service Representative Weekends Off McKinney

  • McKinney, TX (6 miles from Princeton, TX)
  • 10 hours ago
  • McKinney, TX (6 miles from Princeton, TX)
  • 10 hours ago

Service Representative Location: 3790 Eldorado Pkwy, McKinney TX7 5070 Job Overview: As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our...

Customer Service Representative - Work From Home

  • Rowlett, TX (17 miles from Princeton, TX)
  • 15 hours ago
  • Rowlett, TX (17 miles from Princeton, TX)
  • 15 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Online Entry Level WFH Customer Service

  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago
  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago

Entry Level WFH Customer Service AO SOUTH - Lisa Cassidy Plano, TX, US 3 days ago Quick Job type Full-time Remote Quick Job description Step Into Our Legacy of Protecting Families Since 1951 -...

Remote Work

Insurance Customer Service Associate

  • Richardson, TX (18 miles from Princeton, TX)
  • 1 day ago
  • Richardson, TX (18 miles from Princeton, TX)
  • 1 day ago

Insurance Customer Service Associate Cindy Montgomery Agency LLC Richardson, TX, US 2 days ago Quick Job type Full-time Quick Job description Cindy Montgomery Agency LLC is a respected insurance...

Sales Representative Customer Service

  • Frisco, TX (20 miles from Princeton, TX)
  • 1 day ago
  • Frisco, TX (20 miles from Princeton, TX)
  • 1 day ago

Sales Representative Customer Service Fisher Agencies American Income Frisco, TX, US 1 day ago Quick Job type Full-time Part-time Quick Job description About Us : Fisher Organization is the New...

Remote Work

Retail Sales Associate / Customer Service

  • Fairview, TX (6 miles from Princeton, TX)
  • 1 day ago
  • Fairview, TX (6 miles from Princeton, TX)
  • 1 day ago

Overview Hiring immediately for a retail sales associate / customer service representative in the beauty industry....

Sales & Customer Support Specialist

  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago
  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago

Sales & Customer Support Specialist Legacy Acquisitions Inc Plano, TX, US 1 day ago Quick Job type Full-time Quick Job description Our team is dedicated to providing exceptional customer...

Insurance Customer Service Representative

  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago
  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago

Customer Service Representative....

Customer Service Representative - Environmental Services

  • Frisco, TX (20 miles from Princeton, TX)
  • 1 day ago
  • Frisco, TX (20 miles from Princeton, TX)
  • 1 day ago

Customer Service Representative - Environmental Services Salary $36,420.28 - $50,988.34 Annually Location Frisco, TX Job Type Full Time Job Number 202302199 Department Public Works Division PUBLIC WORKS...

Customer Service Representative - Bilingual - Spanish (Start Date August 5, 2025)

  • Addison, TX (23 miles from Princeton, TX)
  • 1 day ago
  • Addison, TX (23 miles from Princeton, TX)
  • 1 day ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Customer Service Associate

  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago
  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago
  • Plano, TX (15 miles from Princeton, TX)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Demographic Data for Princeton, TX

Moving to Princeton, TX? Find some basic demographic data about Princeton, TX below.


Local
National
25,738
245
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Princeton, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Princeton, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Princeton, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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