Customer Service Representative Jobs in Plano, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX
- 2 days ago
- Liberty Mutual Insurance
- Plano, TX
- 2 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Customer Service Operator - Evening
- Richardson, TX (6 miles from Plano, TX)
- 3 hours ago
- Richardson, TX (6 miles from Plano, TX)
- 3 hours ago
Our risk and consulting group, under Allied Universal® Enhanced Protection Services, is hiring a Customer Service Representative....
Customer Service Specialist - Evening Shift
- Richardson, TX (6 miles from Plano, TX)
- 3 hours ago
- Richardson, TX (6 miles from Plano, TX)
- 3 hours ago
center experience with both inbound and outbound calls BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company’s 401(k)plan, subject to eligibility requirements...
Customer Service Associate - Temporary
- Allen, TX (7 miles from Plano, TX)
- 3 hours ago
- Allen, TX (7 miles from Plano, TX)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 hours ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Return Agent - Car Rental
- Dallas, TX (18 miles from Plano, TX)
- 3 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 3 hours ago
Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service...
Premier Customer Service Advocate - Apple Hub - National Remote
- Richardson, TX (6 miles from Plano, TX)
- 5 hours ago
- Richardson, TX (6 miles from Plano, TX)
- 5 hours ago
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of...
Remote WorkCustomer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 5 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 5 hours ago
Date: Apr 30, 2025 Location: Dallas, TX, US Category: Allied Health and Clinical Support Jobs Job Type: Day Schedule Type: Full-Time Requisition ID: 978122 Interested in a career with both meaning...
- Irving, TX (20 miles from Plano, TX)
- 6 hours ago
- Irving, TX (20 miles from Plano, TX)
- 6 hours ago
Are you passionate about delivering exceptional customer experiences and thrive in a fast-paced environment? We are supporting a client in the Dallas/Irving area who is looking for a dedicated...
Veterinary Client Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 6 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 6 hours ago
proposed work schedule; Thursday, Friday, and Saturday 7:30am-8pm MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical...
Warehouse Manufacturing Customer Service Representative
- Grapevine, TX (21 miles from Plano, TX)
- 11 hours ago
- Grapevine, TX (21 miles from Plano, TX)
- 11 hours ago
Artistree-DFW Airport The Administrative Assistant performs a variety of administrative functions as assigned by the General Manager (GM), and/or the Managerial Staff. Major Activities Schedules...
Senior Customer Advocate - Brokerage
- Frisco, TX (11 miles from Plano, TX)
- 11 hours ago
- Frisco, TX (11 miles from Plano, TX)
- 11 hours ago
SENIOR CUSTOMER ADVOCATE - BROKERAGE Type: Full Time Location(s): Frisco, TX 75034, United States 3965 Dallas Parkway, Frisco, TX 75034, United States Salary: Base Pay Range: $23.84/Hr. -...
Customer Service - Self Storage Manager
- Dallas, TX (18 miles from Plano, TX)
- 11 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 11 hours ago
The Property Manager role requires a valid driver's license and involves independent management of multiple self-storage locations, assessing customer needs, maintaining inventory, and performing...
Associate Client Advocate Construction
- Dallas, TX (18 miles from Plano, TX)
- 13 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 13 hours ago
The Associate Client Advocate (ACA) is responsible for supporting the client relationship and the strategy development and execution at the insurance program level, in conjunction with a Producer,...
Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (18 miles from Plano, TX)
- 13 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 13 hours ago
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkDemographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Plano, TX
Highest Education Level
Customer Service Representatives in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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