Customer Service Representative Jobs in Pasadena, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 271 Jobs

Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 15 hours ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 15 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Inside Sales/Customer Service Specialist

  • Houston, TX (10 miles from Pasadena, TX)
  • 4 hours ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 4 hours ago

Inside Sales/Customer Service Specialist Category:Professional Location:Houston, TX 77032 Pay:$40,000.00 Annually Posted:3 days ago Status:Open Description Inside Sales/Customer Service Specialist...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Friendswood, TX (11 miles from Pasadena, TX)
  • 5 hours ago
  • Friendswood, TX (11 miles from Pasadena, TX)
  • 5 hours ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Rep(06505) - 11711 Will Clayton Pkwy #B

  • Humble, TX (21 miles from Pasadena, TX)
  • 5 hours ago
  • Humble, TX (21 miles from Pasadena, TX)
  • 5 hours ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders.. Clean equipment and facility...

Customer Service Rep(06644) - 4319 Kingwood Drive

  • Houston, TX (10 miles from Pasadena, TX)
  • 5 hours ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 5 hours ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders.. Clean equipment and facility...

Customer Service Associate - Temporary

  • Baytown, TX (20 miles from Pasadena, TX)
  • 21 hours ago
  • Baytown, TX (20 miles from Pasadena, TX)
  • 21 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Missouri City, TX (22 miles from Pasadena, TX)
  • 1 day ago
  • Missouri City, TX (22 miles from Pasadena, TX)
  • 1 day ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Houston 26 - 2300 N Shepherd Dr - Drug - Customer Service Rep - Part-Time

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

Customer Service Rep(06681) - 7270 Antoine

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

Customer Service Representative Full Time Houston (West) Customer Service Representative - Call Center Pay Rate: $15.00/hour Position Summary: We are seeking dependable and professional Customer Service...

TRICARE Customer Service Rep - South (NM, TX, OK, AR, LA and TN) - 29744

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

In order to be considered for this remote position you must reside in one of the following states: NM, TX, OK, AR, LA, TN. Our Department of Defense contract requires US citizenship and a...

Customer Service Advisor I

  • Pasadena, TX
  • 1 day ago
  • Pasadena, TX
  • 1 day ago

Have you ever thought about being part of a company that reimagines chemistry every day to build a better world?** Thats the purpose of Indorama Ventures, and we want you with us on this journey!...

Logistics Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

The Customer Service Representative processes industrial sales transactions, produces quotes, provides information about products, builds rapport with customers, and promotes merchandise while working...

Customer Service/Receptionist $25-$37hr Full Time Hiring ASAP

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

NO PREVIOUS EXPERIENCE REQUIRED! We offer complete training to all new-hires! The Archer auto group is looking for friendly and motivated people to join our family! Due to overwhelming growth,...

Customer Experience Specialist - PT

  • Houston, TX (10 miles from Pasadena, TX)
  • 2 days ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 2 days ago

$18.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

Demographic Data for Pasadena, TX

Moving to Pasadena, TX? Find some basic demographic data about Pasadena, TX below.


Local
National
146,964
2,506
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Pasadena, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pasadena, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pasadena, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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