Customer Service Representative Jobs in Oakwood, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(06833) - 1926 Crockett Rd, Palestine, Tx 75801
- Palestine, TX (23 miles from Oakwood, TX)
- 5 days ago
- Palestine, TX (23 miles from Oakwood, TX)
- 5 days ago
Company Description At Domino's, we are driven by our Vision and Guiding Principles. They are the road map we follow in making our decisions as individuals and as a company. Team TADAH! Mission To...
- Palestine, TX (23 miles from Oakwood, TX)
- 14 days ago
- Palestine, TX (23 miles from Oakwood, TX)
- 14 days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep (08239) - 3913 W Oak St, Palestine, TX 75801, USA
- Palestine, TX (23 miles from Oakwood, TX)
- 15 days ago
- Palestine, TX (23 miles from Oakwood, TX)
- 15 days ago
You'll find our Customer Service Representative jobs offer you more....
- Palestine, TX (23 miles from Oakwood, TX)
- 60+ days ago
- Palestine, TX (23 miles from Oakwood, TX)
- 60+ days ago
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Demographic Data for Oakwood, TX
Moving to Oakwood, TX? Find some basic demographic data about Oakwood, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Oakwood, TX
Highest Education Level
Customer Service Representatives in Oakwood, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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