Customer Service Representative Jobs in North Richland Hills, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Burleson, TX (18 miles from North Richland Hills, TX)
- 3 hours ago
- Burleson, TX (18 miles from North Richland Hills, TX)
- 3 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Burleson Drug - Customer Service Rep - Part-Time
- Burleson, TX (18 miles from North Richland Hills, TX)
- 3 hours ago
- Burleson, TX (18 miles from North Richland Hills, TX)
- 3 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Customer Experience Representative, Core Services
- Westlake, TX (14 miles from North Richland Hills, TX)
- 4 hours ago
- Westlake, TX (14 miles from North Richland Hills, TX)
- 4 hours ago
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the...
Customer Care Representative I
- Grand Prairie, TX (15 miles from North Richland Hills, TX)
- 5 hours ago
- Grand Prairie, TX (15 miles from North Richland Hills, TX)
- 5 hours ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
Customer Service - Self Storage Manager
- Mansfield, TX (17 miles from North Richland Hills, TX)
- 9 hours ago
- Mansfield, TX (17 miles from North Richland Hills, TX)
- 9 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Coppell, TX (19 miles from North Richland Hills, TX)
- 15 hours ago
- Coppell, TX (19 miles from North Richland Hills, TX)
- 15 hours ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
- North Richland Hills, TX
- 15 hours ago
- North Richland Hills, TX
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Field Services
- Grapevine, TX (14 miles from North Richland Hills, TX)
- 17 hours ago
- Grapevine, TX (14 miles from North Richland Hills, TX)
- 17 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
- Grand Prairie, TX (15 miles from North Richland Hills, TX)
- 17 hours ago
- Grand Prairie, TX (15 miles from North Richland Hills, TX)
- 17 hours ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
Amazon Locker+ Customer Service Associate
- Fort Worth, TX (6 miles from North Richland Hills, TX)
- 18 hours ago
- Fort Worth, TX (6 miles from North Richland Hills, TX)
- 18 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Alternate-Customer Service Representative
- Irving, TX (18 miles from North Richland Hills, TX)
- 18 hours ago
- Irving, TX (18 miles from North Richland Hills, TX)
- 18 hours ago
Our client, a leader in the healthcare industry, is seeking an Alternate-Customer Service Representative to join their team....
Customer Service Representative
- Richland Hills, TX (3 miles from North Richland Hills, TX)
- 23 hours ago
- Richland Hills, TX (3 miles from North Richland Hills, TX)
- 23 hours ago
In the Customer Service Representative role, you will enjoy working independently as a representative of a leading retailer and in-home service provider....
Retail - Customer Service - Early Morning Stocking
- Irving, TX (18 miles from North Richland Hills, TX)
- 1 day ago
- Irving, TX (18 miles from North Richland Hills, TX)
- 1 day ago
Store - AUS-LAKELINE, TXDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Insurance Sales Representative - Customer Service
- Carrollton, TX (23 miles from North Richland Hills, TX)
- 1 day ago
- Carrollton, TX (23 miles from North Richland Hills, TX)
- 1 day ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Service Account Manager II
- Fort Worth, TX (6 miles from North Richland Hills, TX)
- 1 day ago
- Fort Worth, TX (6 miles from North Richland Hills, TX)
- 1 day ago
Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused...
Demographic Data for North Richland Hills, TX
Moving to North Richland Hills, TX? Find some basic demographic data about North Richland Hills, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in North Richland Hills, TX
Highest Education Level
Customer Service Representatives in North Richland Hills, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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