Customer Service Representative Jobs in New Braunfels, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 44 Jobs

Store Customer Service Specialist

  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 4 hours ago
  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 4 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Rep(08104) - 8565 FM 2673

  • Canyon Lake, TX
  • 2 days ago
  • Canyon Lake, TX
  • 2 days ago

We are searching for qualified customer service representatives with personality, people skills, and a desire to serve....

Customer Service Associate

  • New Braunfels, TX
  • 3 days ago
  • New Braunfels, TX
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Cibolo Texas Bkyd-HG - Customer Service Rep - Part-Time

  • Schertz, TX (15 miles from New Braunfels, TX)
  • 3 days ago
  • Schertz, TX (15 miles from New Braunfels, TX)
  • 3 days ago

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

Customer Service Representative

  • San Antonio, TX (23 miles from New Braunfels, TX)
  • 3 days ago
  • San Antonio, TX (23 miles from New Braunfels, TX)
  • 3 days ago

it's what's inside that counts _______________________________ Theres more to CMC than our products and the buildings, structures, and roads they go into. At CMC, its the people inside our...

Insurance Agent- Sales, Customer Service

  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 5 days ago
  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 5 days ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Client Service Representative

  • New Braunfels, TX
  • 7 days ago
  • New Braunfels, TX
  • 7 days ago

Client Service Representative Department: Receptionists Employment Type: Full Time Location: New Braunfels, Texas Description We aim to break the mold of stuffy and impersonal veterinary care. We...

Customer Service Representative - UniFirst

  • Cibolo, TX (12 miles from New Braunfels, TX)
  • 8 days ago
  • Cibolo, TX (12 miles from New Braunfels, TX)
  • 8 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Universal City, TX (17 miles from New Braunfels, TX)
  • 9 days ago
  • Universal City, TX (17 miles from New Braunfels, TX)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service - Self Storage Manager

  • Converse, TX (19 miles from New Braunfels, TX)
  • 9 days ago
  • Converse, TX (19 miles from New Braunfels, TX)
  • 9 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Retail Store Customer Service Specialist

  • Kyle, TX (24 miles from New Braunfels, TX)
  • 10 days ago
  • Kyle, TX (24 miles from New Braunfels, TX)
  • 10 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative (Bilingual)

  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 10 days ago
  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 10 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • New Braunfels, TX
  • 11 days ago
  • New Braunfels, TX
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Wonder World Branch Member Service Representative - Part Time with Sign-On Bonus

  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 12 days ago
  • San Marcos, TX (12 miles from New Braunfels, TX)
  • 12 days ago

Job Description and Requirements The RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Wonder World branch location starting at $20.00/hour! Bilingual...

Sales & Customer Service Associate

  • Schertz, TX (15 miles from New Braunfels, TX)
  • 12 days ago
  • Schertz, TX (15 miles from New Braunfels, TX)
  • 12 days ago

Overview Where Better Careers Begin! Massage Envy Schertz: 17460 IH 35 Suite 460 Schertz, TX 78154 Do you have a passion for helping others? At the Massage Envy Schertz franchise, we support and...

Demographic Data for New Braunfels, TX

Moving to New Braunfels, TX? Find some basic demographic data about New Braunfels, TX below.


Local
National
125,824
3,098
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in New Braunfels, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Braunfels, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Braunfels, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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