Customer Service Representative Jobs in Mission, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 59 Jobs

Customer Service Associate

  • McAllen, TX (12 miles from Mission, TX)
  • 12 hours ago
  • McAllen, TX (12 miles from Mission, TX)
  • 12 hours ago

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...

Customer Service - FT - Days - Outreach Lab

  • Edinburg, TX (17 miles from Mission, TX)
  • 13 hours ago
  • Edinburg, TX (17 miles from Mission, TX)
  • 13 hours ago

DHR Health - US:TX:Edinburg - Days Summary: EMPLOYEES FULL NAME: ________________________ FLSA STATUS: Exempt Non-Exempt MISSION STATEMENT: Our Mission is to improve the well-being of those we...

Customer Service Specialist- Billing & Collections- FT- Days

  • Edinburg, TX (17 miles from Mission, TX)
  • 13 hours ago
  • Edinburg, TX (17 miles from Mission, TX)
  • 13 hours ago

DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: Promotes and implement excellent customer service to DHR patients and family members. Address customer questions & concerns...

Customer Service Rep(08040) - 4570 E US Highway 83

  • Rio Grande City, TX (21 miles from Mission, TX)
  • 21 hours ago
  • Rio Grande City, TX (21 miles from Mission, TX)
  • 21 hours ago

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if...

Customer Service/Cashier

  • McAllen, TX (12 miles from Mission, TX)
  • 1 day ago
  • McAllen, TX (12 miles from Mission, TX)
  • 1 day ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Customer Service Representive

  • McAllen, TX (12 miles from Mission, TX)
  • 1 day ago
  • McAllen, TX (12 miles from Mission, TX)
  • 1 day ago

Our client, a dedicated service provider, is seeking a Customer Service Representative I to join their team....

Customer Service Rep(09374) - 4010 N Conway Ave Ste D-E

  • Mission, TX
  • 1 day ago
  • Mission, TX
  • 1 day ago

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard tokeep up, and that means Domino's has lots of ways for you to grow (if...

Bilingual Customer Service Specialist (Spanish)

  • Mission, TX
  • 2 days ago
  • Mission, TX
  • 2 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Account Representative

  • Pharr, TX (16 miles from Mission, TX)
  • 2 days ago
  • Pharr, TX (16 miles from Mission, TX)
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Bilingual Customer Service Specialist (Spanish)

  • Mission, TX
  • 3 days ago
  • Mission, TX
  • 3 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative Remote (Pharr, TX)

  • Pharr, TX (16 miles from Mission, TX)
  • 3 days ago
  • Pharr, TX (16 miles from Mission, TX)
  • 3 days ago

center experience preferred, but not required Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required...

Remote Work

Customer Service Rep I Bilingual--Remote (Pharr, TX)

  • Pharr, TX (16 miles from Mission, TX)
  • 3 days ago
  • Pharr, TX (16 miles from Mission, TX)
  • 3 days ago

center experience preferred, but not required Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required...

Remote Work

Restaurant Customer Service Team Member

  • McAllen, TX (12 miles from Mission, TX)
  • 3 days ago
  • McAllen, TX (12 miles from Mission, TX)
  • 3 days ago

Show more Last updated: 30+ days ago Promoted Customer Service Representative - State Farm Agent Team Member Margy Gray - State Farm Agent United, PA, United States Full-time As a Customer Service Representative...

Edinburg 01 Service - Customer Service Assistant - Part-Time

  • Edinburg, TX (17 miles from Mission, TX)
  • 3 days ago
  • Edinburg, TX (17 miles from Mission, TX)
  • 3 days ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service Representative

  • McAllen, TX (12 miles from Mission, TX)
  • 3 days ago
  • McAllen, TX (12 miles from Mission, TX)
  • 3 days ago

Between $11.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative GRISELDA MELENDEZ INSURANCE AGENCY Occupation...

Demographic Data for Mission, TX

Moving to Mission, TX? Find some basic demographic data about Mission, TX below.


Local
National
184,136
1,912
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mission, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mission, TX offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mission, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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